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Synchronize to computer message help

11/27/06 Hello, I bought a Sandisk m240 mp3 1gb(pink) player a few days ago and I opened it yesterday, but I did not have enough time to synchronize any songs onto the mp3 player until today. While I was listening to the music a message kept on popping up and "Synchronize to computer to continue subscription". The only step I took to fix the problem is to synchronize it to the mp3 player to the computer. Please help! Thanks!

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6 Suggested Answers

  • 1 Answer

SOURCE: synchronize to continue your music subscription

Maybe you should mention that if you format, it will delete all your songs?

Posted on Mar 30, 2008

  • 1 Answer

SOURCE: synchronize to continue your music subscription

That's what format means-------Format means it clears all memory from the specified device. Sorry you didn't know earlier. Best of luck!

Posted on Apr 05, 2008

  • 1 Answer

SOURCE: synchronize to continue your music subscription

You're not going to like it because it will clear out your memory but here is how you fix this problem.

Go into settings on the player while disconnected from the computer.

Go to Format.

Confirm with a Yes.

Reconnect your player and download your songs.

Now they will play.

Posted on Jul 01, 2008

  • 1 Answer

SOURCE: Synchronize To Continue Music Subscription

1. go to the settings menu on your player
2. go to USB and change it to MTP
3. Plug it into your PC
4. Open My Computer and right click on your player
5. Click on format
6. open windows media player
7. click on library and start adding songs to your player
8. click on "sync" at the bottom of the playlist on the right
9. that should do it!

Posted on Dec 18, 2008

  • 8596 Answers

SOURCE: NOt playing songs says(synchronize to continue your music subscri

If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

Posted on Mar 06, 2009

  • 650 Answers

SOURCE: Right in the middle of a book I was listening to I

Format and sync reload your books

Posted on Jul 04, 2010

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I have downloaded audiobooks from library, message to synchronize

Maybe you do need to synchronize. Some websites, require you to synchronize the files before you can play them. It is just their way of locking you down to their rules :D.

Aug 25, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Transfer music

Connetc mp3 player to PC
Open Windows Media Player
Go to Library tab and find the songs that you want to transfer
Click on Sync tab
Drag songs you want to transfer to the window on the right that says drag files here to synchronize...
Click Start Sync

Nov 19, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Unable to play all songs downloaded on sansa clip

You have to resyhnchroize within Rhapsody itself to make the message go away.

Oct 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer


Unfortunatly I think we may have to get a subscription to the site we are downloading music from. I have a 30 day free trial membership with Rapsady and I have had to reconnect my Sansa to my computer and visit there site approx 3 times to re-synchronize. It seems to synchronize automaticaly when you are logged into the site and your membership/free trial is still good. Hope this helps.

Jul 12, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

NOt answer sansa m240

To obtain the driver for your sandisk device go to and find the driver for your device..and then connecct the device on the back of your should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

Jun 18, 2008 | SanDisk Sansa m240 MP3 Player

9 Answers

Lost my instructions to my sandisk sansa m240 mp3 player

I looked long and hard and was able to find the answer.. It should not be this hard but here you go; Its the link to the pdf file:

Glad to help!

Jan 10, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Error message

yesterday i heard a song in m240, suddenly it display no files , what i will do? tell me

Dec 12, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Synchronize my m240

The "please synchronize" error refers to the license for the library audio book you have on your device.

You will need to contact the content providers to troubleshoot the license issue.

Best of Luck.

Oct 15, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Why do I have to keep synchronizing?

The message refers to your account with Rhapsody. You need to "Synchronize" with Rhapsody to validate your licenses in which they verify that your account is valid. You should generally receive this message every 15 to 30 days. Best of Luck.

Oct 01, 2007 | SanDisk Sansa m240 MP3 Player

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