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Re: Sharp LC19DV24U 19-Inch 720p LCD HDTV with Built In DVD Player: I have had this t.v. for less than a year. Last night while playing a DVD I noticed for the first time a series of slanted dots on the bottom of the screen plus a white line about two inches long in the upper right quadrant. The dots on the bottom are slanted in the arrangement of 3/4/3/3/3. What am I to think of this? Should I expect the entire screen to go bad soon? These dots do not show up while we are watching just the t.v. Please tell me what has happened; what to expect and what remedy I can seek.

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  • maggie49 Nov 16, 2008

    I'll go by what ginko says. I guess I wish I knew if the symptoms I described have shown up on other people's tvs like mine. But I'll do what ginko says.

  • maggie49 Nov 16, 2008

    Thank you again, Guru Ginko! I feel lots better now that I know I should maybe use a disc cleaner. I think I have one.

    Maggie


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  • Sharp Master
  • 19,396 Answers

If the TV is less than one year old call the service number listed on the owner manual to get the TV fixed or replaced.

Posted on Nov 16, 2008

  • Ginko
    Ginko Nov 16, 2008

    Dots of this kind are because of a bad digital stream from disk , or from signal.
    When the digital signal that draws the movie picture on your display is bad, you get dots , lines and pixelation.

    If the dots are visible only when you watch a DVD then it is likely a problem with the DVD lens, dirty or defective.

    Try using a dvd cleaner like this one: Memorex CD/DVD Laser Lens Cleaner

    If it does not work, plase notice that sharp offers one year factory guaranty on their products, give them a call using the phone number listed on the owner manual to get the TV fixed or replaced.



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