Question about Microsoft Xbox 360 Console

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Cant download the update

Well i bought call of duty world at war for the xbox 360 and when i sign in to play online a message comes up and says that there is an update from xbox live and if i decline it would sign me out. So i accept the update, it signs me out and says update in progress. The thing is there is no progress and after a while another message comes up saying that i could not download the update and tells me to test my connection which i did and everything was good and if the problem persist go to www.xbox.com/support. I went to to the site and it didnt help. I cant play Call of duty WAW online without this update.

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  • 3 more comments 
  • puertoricanp Nov 16, 2008

    *My connection is wired*

  • puertoricanp Nov 17, 2008

    yes it says open and recently i havn't been able to download any updates from games.

  • puertoricanp Nov 17, 2008

    I dnt live close to any school or universities. o and yes my connection does say open.

  • puertoricanp Nov 17, 2008

    home internet

  • puertoricanp Nov 19, 2008

    Its starting to work now; i guess it had to do with todays dashboard update. Thanks for your help anyway.


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See if your test connection is "open" if it is not then it is your provider and will have to change. Typically schools such as uiniversities block xboxlive because it takes up bandwidth. 
Please post further detail about your problem, thanks.

Posted on Nov 16, 2008

  • 1 more comment 
  • Eeeeeeeeeekz Nov 17, 2008

    is it a school or home internet?

  • Eeeeeeeeeekz Nov 18, 2008

    okay, well here is what i would do,
    If you have a friend that will let you use their internet i would try it at their house. If this solves the problem then it is your internet provider which you need to get in contact with. If you cannot update the patch still then it is your xbox in which you will have to call 1-800-4MY-XBOX between the hours of 10 and 5PST and they will get you squared away. Other than that i would have to further analyize your internet and if thats what the problem ends up being then i will more than gladly help you with those settings.

  • Eeeeeeeeeekz Nov 19, 2008

    ha, cool glad it works for ya. take it easy bud.

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