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You have a obstruction in cold side turn off both cold and hot water to faucet then disassemble cold side(take note of how you take apart it must go back correctly) slowly open cold water stop to see if you can dislodge obstruction(use a towel over cold water handle assembly to keep from water shooting everywhere).
The hot side sounds like it has some junk in the hot side blocking the hot water from coming through check hot water line to make sure that it is coming through down below and if so you would need to take it apart and try to get the junk out of that side of the faucet.
your problem can be fixed by running a loop in the plumbing. If you hired a professional in the first place it would already be done. basically the water pressure isn't enough, i bet your faucet is on the second or third floor, or even just THAT far from the water heater.
This needs a new cartridge and may only cost you a couple of bucks at your local plumbing store. If you do this yourself, just make sure you turn off the water to both the cold and the hot and you will probably just need a allen wrench, screw driver and maybe a cresent wrench.
You have a cold side valve part assembly in a hot side. Order for free@
Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!
Hello, first if any water supply hot or cold is turned off, you will experience trickling as you mention. You must have both cold and hot in order to adjust the temperature on your valve. if you had a plumber intall this unit you should ask him to adjust it. Otherwise here is how:
Rotate the handle counterclockwise to stop and let water run till cold water is purged, check
temperature. Rotate handle to off, remove handle parts (see Disassembly in your manual) and temperature limit stop, rotate clockwise to decrease and counterclockwise to increase maximum hot water temperature, reinstall temperature limit stop and handle (TIP: Do not screw handle in until desired maximum temperature is achieved) Repeat steps until desired maximum
temperature is achieved
1st Check the temperature restricting coller behind the cover under the handle. It is used to restrict the flow of hot water to stop you from being scaulded.
2nd Those set screws will control the flow. Check to ensure both sides are open the same amount of turns. If the water pressure is good turn in the cold side.