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Compaq Presario CQ50-142US Notebook PC. Playing Jewel Quest III on PC. Arrow stopped working. Nothing else would work. Shut PC off by shutting power off. Turned PC on and screen saver appeared with large black square on screen with Start and icons but no arrow - nothing worked. Hand book troubleshooting guide indicated using emergency shutdown procedures (press ctrl alt delete then hold power button). Computer turned off. Turned power on - computer screen is blank. Then arrow only appears. Then System Recovery Options appear. Selected start up repair which runs for an hour or more and when its done shows to click on Back or Finish. Click finish then it goes back to where nothing works, not even an arrow.

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  • HP Master
  • 20,706 Answers

No ops system stated,? windows 7? or VISTA\
circa 2008 to 2011 old.
every post with Compaq in it is long. why is that?
answer, it old and sux, tops list. sorry'
its dead. and the onboard recovery fails too.
reasons, all.\

1: its virus infected ,so up dates or startup fixes or refesh fails.
as expected with all virus. (dah)

so why not use the HP.com media fresh install kit
google that, and win or ask HP. they will help, for sure.

only that works every TIME. unless.......
2: bad HDD ( a 10 year old hdd, what is its chances.. up grade to SSD now, sure)
here try the test
get a live boot CD/DVD, windows PE 8 or 10 , or linux live boot anything, (google live CD and learn)
does PC run good now, off CD/dvd drive? booted ?
yes, good, there is hope, see? see you can boot off
DVD or Usb sticks now.(UDISK)
so do the full fresh install of w7? next> if PC is good.?

as seen here

http://support.hp.com/us-en/drivers/selfservice/Compaq-Presario-CQ50-Notebook-PC-series/3739787/model/3813492


here is the recover disk or stick page

http://support.hp.com/us-en/document/bph07143

there is no lack of HP help or documentation.

Posted on Mar 26, 2017

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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  • 5 Answers

SOURCE: my Presario SR1750NX won't boot up

hold the power button for 10 seconds it turn off ur cpu and then start the cpu and hold F5 key u get windows boot menu select safemode try to login after login check in the controlpannel poweroptions chek in advance option see the menu down wheather it is in standby then change it to shutdown and apply the setting. and check it out it may work r else please try to repair the os.

Posted on Feb 26, 2008

  • 122 Answers

SOURCE: startup logo appears then it goes to a black screen and blinks

You should try booting into safe mode. Press the F8 key before the windows logo and choose safe mode without network support. If windows loads run a checkdisk by right clicking on the c drive, left click on properties and then select the tools tab. From there you can run a disk test to check for errors. If you get that far then reboot and see if it starts normally. If not try F8 again and try selecting restore the last known working condition. This will restore your settings from the last time it worked. If you can’t get to the F8 screen get back with me and I will try a few more drastic solutions. Good Luck

Posted on Jul 22, 2009

kpkelly703
  • 4 Answers

SOURCE: Computer will not re-boot

TRY RESTARTING YOUR COMPUTER IN SAFE MODE ( TAP f8 AS SOON AS YOU TURN IT ON AND UNTIL IT SAYS SAFE MODE) THEN CLICK ON TO LAST GOOD KNOWN START UP

Posted on Oct 07, 2009

Saigua
  • 981 Answers

SOURCE: I have a compaq presario cq50-142us notebook. It

Yeah, read up on how to replace the keyboard; it sounds like its internal connector's come loose or gotten say, V8 splash in it. Common. If you want to wash it out some deionized water will come in handy (don't go immersing the whole laptop, mind ya.)

Posted on Feb 16, 2010

  • 145 Answers

SOURCE: I have tried to download jewel quest III and jewel

hi welcome to fixya download it from torrentz.com its free
vote me if it helps you

Posted on Apr 13, 2011

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hi welcome to fixya download it from torrentz.com its free
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HP Probook 6560b BIOS doesn't recognize working WD SATA HDD. I have verified that it works in another computer and two other SATA HDD's work in my Probook. I have a WD Black 500GB SATA HDD (model #WD5000BPKX) that was the Kubuntu OS drive in my old HP Probook 6550b and works flawlessly when I test it in my husband's HP DV2000, but the BIOS on my current HP Probook 6560b does not recognize it. Running a HD test within the BIOS returns no drive installed, however booting from Ubuntu 16.04 and 18.04 Live USB sticks shows the HDD in the OS's file manager and partition manager, and another (Seagate) SATA HDD works flawlessly in this laptop. I have restored the BIOS to defaults and the version showing within the BIOS - F08 - is newer than the one shown for Linux on HP's driver site. Are you aware of any incompatibility with this particular model of HDD? I have VirtualBox but no Windows computer, if it is advised to update the BIOS to the current F67 revision shown for Windows computers on the HP support site. EDIT: Solved. I had no access to a Windows computer, but figured for whatever reason the BIOS in a computer that shipped with a 500GB SATA HDD wasn't recognizing a 500GB SATA HDD. So I installed the original Windows Vista Basic on the older 320GB HDD, downloaded the current HP BIOS update for that OS (on my husband's Ubuntu computer, since of course Windows didn't recognize all of my hardware), copied it to the 320GB HDD, and installed it without a hitch. The Probook 6560b is now running under a fresh install of Kubuntu 18.04 on the 500GB SATA HDD that wasn't recongnized prior to that update. Maybe not the simplest way to resolve it, but at least it's fixed. Hope this helps someone else with an older laptop not recognizing their SATA HDD. :)

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