Question about Maxtor Hard Drive
My hard drive is not getting detected and I am getting an error message "Media test failed" check the cable.. Can i retrieve my data.. is my hard drive gone bad....
Sometimes you can sometimes you can not. The least expensive way to try is to put the hard drive into a usb enclose and see if you can read the drive. You could also send the drive out to companies that will do hard drive recovery (Click here for an example) http://www.salvagedata.com/ . There is also a you tube video on hard drive recovery http://www.youtube.com/watch?v=Kx-D1nJcv0k Please note that the first 30-60 sec's talk about a party so please just hang in there
Posted on Nov 16, 2008
The message you are getting is from SMART, which is the software integrated into the drive. It is essentially telling your system that it can't read the drive. Here are a few reasons why this may have happened:
1. Drive not enabled in BIOS
2. Serial (SATA) or Parallel (PATA) drivers are not properly installed
3. Faulty or unplugged data cable. (They rarely go bad, but you should still
4. Drive is not spinning up. Check that it is still getting power. If so, can you
feel or even hear it spinning at boot?
5. Incorrect jumper settings on drive. Probably not a concern, unless you've
changed anything, or added another drive.
6. The drive is faulty (ie, dead).
If it is not 1 thru 5, then you are left with the grim prospect of # 6. If it is under warranty, send it back to Maxtor (go to www.seagate.com for return instructions). You will usually lose your data when you return it to the factory, as they will swap out the drive for another and send you the new one.
As far as your data is concerned, if the drive is dead, your data is history. If it is highly valuable data, you might have the drive repaired - there are local shops who can do it, or at least recover the data from it, but the service is typically very expensive (a recent customer lost their client files on a 120gb drive, and the recovery cost was over a thousand dollars).
Hopefully, you backed up your data onto CD-ROM or DVD. If you didn't, it is something you will want to start doing in the future, at least weekly, if not daily.
Sorry I can't give you better news. On the plus side, if you can't get it working again and it truly is dead, new drives are very cheap, these days.
Posted on Nov 16, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 04, 2012 | MSI L1350D-1672US Netbook
Sep 22, 2012 | HP Compaq Presario R4000 Notebook
Aug 12, 2012 | Toshiba Computers & Internet
Aug 06, 2012 | Toshiba Satellite A135-S4527 Notebook
Feb 02, 2012 | Microsoft Computers & Internet
Nov 04, 2011 | Gateway NV7915u Notebook
Aug 26, 2011 | HP Compaq nx9030 Notebook
Oct 22, 2009 | Panasonic TOUGHBOOK CF-18 Tablet PC
Sep 30, 2009 | Compaq Armada E500 Notebook
Jun 27, 2009 | HP Computers & Internet
285 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: