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I bought a Canon product : PIXMA MX 310 on the 27 th october 2008. DMO - ISRAEL sold me the unit. I can't use the FAX - the recieving system doesn't work. I have an answering machine on the tel. line . I called Karat Israel (your agent I couldn't get any assistance from them. Even a letter diredted to the management remained not answered . I can't your FAX at the time waiting your help Ruben CAHN

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Your answering machine is probably picking up the calls before the fax try to use a separate number for the fax or just disconnect the answering machine and get someone to send a test fax to see if it works

Posted on Nov 16, 2008

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