Question about Pinnacle Studio Plus Version 11
I'm using Pinnacle Sudio Plus 18.104.22.16831 on Windows Vista.
When I open any movie, I get a dialog box to 'Find Media' (pictures, specifically).
When I select the movie file where the pics are, I get the message, "You don't have permission to open this file. Contact the file owner or an administrator to obtain permission"
The files are located under the path C:/User/Christy/Documents/Pinnacle Studio/My Projects - I AM the adminstrator.
What permission is it not seeing/does it not have?
I've tried Pinnacle support desk, with no luck....
Hello welcome to FIxya!
Here you can check this procedure on how to open your files again.
"1) Check your Recycle Bin
2) Do a Folder/File Search for each of the Grey Folder Project names. This will display all Folders & Files with that Project Name. You are looking for an .stx File. If it's there, right-Click on Project Name / Open Containing Folder & Copy it to your My Projects Folder. Then you should have both the Grey Folder & .stx File for the same Project name, showing in your My Projects Folder.
If the Search doesn't display a .stx File, you can create a new one, by Opening a New empty Project, which will create a My Movie Grey Folder & a My Movie .stx File, Save to your My Projects Folder. Delete the My Movie Grey Folder & Rename the My Movie .stx File to the same name as your original Grey Folder."
So ...after finding my "lost" movie file, with its file name, under Documents\Pinnacle Studio\My Projects i then went through the following procedures using your great advice Colour;
Posted on Dec 06, 2009
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Posted on Jan 02, 2017
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May 12th, 2008: Some customers reported problems installing Studio Plus version 11 UPGRADE (11.0) or Studio version 11 Standard (11.0) on systems with Windows XP Service Pack 3 was already installed (a message asking for Windows XP Service Pack 2 is displayed). Pinnacle is investigating this problem.
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