I thank you for this site to start with :) Can you please help , my washing machine smells like rotten eggs I wondered if there is a filter at the back that can be cleaned. We have hard water in our area with water softener used but, still get scale. If I have explained it clear enough, is there any advice that you can give me.
Check the center of the agitator, where you add softener.
Remove by pulling up. It will be full of old softener.
It may be necessary to remove the whole agitator ( set screw on bottom).
The inside also gets full of old softener.
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As someone who has had a deep well drilled and found water, but water contaminated with iron and sulfur, I can tell you first hand about the rotten egg smell. The water softener will remove the iron that can turn clothes orange, but doesn't do anything to remove the rotten egg odor. You will need a charcoal (carbon) water filter to eliminate the sulfur smell.
Rotten egg stench is caused by sulphur content in the water or building up over time in your water heater. It can also build in a water system that is rarely run. Have you noticed this smell from other taps in your house? There are inline charcoal filters that can remove it from the water, or you can also try removing the water lines from the washer and running them awhile.
Make sure the rubber door gasket is clean. Pull it back and clean under and around it. The gasket will collect dirt and begin to mildew causing various odors. Run the machine empty, boil a medium pot of water to almost boiling, then put it in the machine during the wash cycle. This will help clean the lines, during the rinse cycle place a 1/2 cup of vinegar in the unit. Make sure you are using HE detergent. 1-2 tablespoons will due. If your using liquid fabric softner, dilute it by half. These machine use less water than a typical top loader and can't dissolve regular detergent effectively. There by causing your lines to get clogged with gunk.
Repair man told me this is common with front load washers. I was told to put Sunlight dish washing detergent (for dishwashers not hands) in the machine (about 1/2 cup) and do a hot wash with the machine empty.