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Dvd & cd drive stoped working after an update

I have a dell xps 400 on a XP os, with a Phillips dvd rw 8801 and a tsst corp cd-rw drive. Both were working till a recent update from MS Have tried to reinstall driver from the dell driver reset and come up with errors. Dell has said to reload the drivers from the CD's. Big problem if the drives dont work how do you reload. System information says the drives exist but need to be installed. Plun and play does not help. Anybobody have any ideas?

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Filtercheck 4.6 and remove upper and lower filter.

Posted on Nov 16, 2008

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TSST corp CDDVDW SH-S202J does not read since Atapi.sys got infected and got deleted. Tried restoring Atapi and also loaded new OS, Windows XP, but still not working, although have power and functioning...


dyadav00:

a few things..have you reinstalled any updates for Windows XP? any of them might fix the problem. also...try this...go to Control Panel, then Device Manager, and find your DVD drive in the list...you might have to click on the + sign to see your drive...right click on the name, and click disable...click ok through the prompts, and restart your PC. Now, go back to Device Manager, repeat this, but click Enable, and XP should reinstall drivers for your DVD burner. Hopefully, this helps things. Best of Luck!

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I have a dell dimension 8400 with a TSST CORP TSH492B cd-rw/dvd drive. Windows only sees this as a cd-rom and automatically uses the following drivers storprop.dll cdrom.sys imapi.sys redbook.sys. I...


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TSST corp CDRWDVD TSH492B - DVDCD-ROM drive not working


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http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

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Philips DVD +rw DVD 8801


I'd first try another burning programming to see if it works. if not I'd try the drive on a different pc to ensure its not the drive. if the drive works on another pc then i will reload the os and dell recommended if it doesnt works i'd returen if for warrenty if it has any or i'd replace the drive myself :)

Let me know what happens :)

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I'm starting to think some of the generic DVD-RW devices Dell uses in its computers are prone to early failure. The DVD-RW in my XPS-400 was called "HL-DT-ST DVD+-RW GSA-H21N".

I'm going to try cleaning it, and then just swap it out for a better device.

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