Hardware!!how come it will not install drivers,when i plug a usb printer in ,and the dvd player won't work!!!
Trouble !,when i plug anything in it will not load device drivers for it!!this is getting so frustrating,all i want is to plug the hp usb printer up to it,and play a dvd movie,and i can't do it!!!!!help please......
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First of all check if the drivers are properly installed in device manager:- Right click on Computer and then click Properties--device manager, expand CD/DVD Rom drive and check if the driver is installed. If driver is installed right click on it and click on delete and then restart the computer.
If the above step doesn't help then try to delete upper/lower filter in registry:- Click Start--Run type 'regedit' and press enter and now expand the following- HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class 4D36E965-E325-11CE-BFC1-08002BE10318 now on the right panel right click the 'upper filter' and click delete and then right click the 'lower filter' and then click delete.
If these steps doesn't help then it means there is a hardware fault with your dvd/cd drive and you need to replace the same.
RIGHT CLICK ON MY COMPUTER SELECT PROPERTIES
SELECT HARDWARE TAB
SELECT DEVICE MANAGER
DOUBLE CLICK ON DVD/CD ROM DRIVES
DOUBLE CLICK ON YOUR DVD DRIVER
CHECK IT IS WORKING PROPERLY
IF COMPUTER INDICATES IT WORKS PROPERLY YOU CAN DO THIS:
Double-click the device category to display all devices in that category.
Right-click your device, and then click Properties.
On the General tab, read the Device status message.
To open Device Manager, click Start, click
Control Panel, click Performance and Maintenance, and then click
System. In the System Properties dialog box, click the Hardware
tab, and then click Device Manager.
If Device status reports a problem with your device, click the
Troubleshoot button under Device Status for suggestions on how to
solve the problem.
If your device is not listed in Device Manager, it is not recognized
by your computer. You need to install a new device driver manually.
To install a driver manually
It seems the Operating System does not have drivers for your new device or some portion of the drivers are corrupted. If you have the drivers cd for the USB stuff, install the drivers without attaching it to the pc ok. Attach the device when prompted or when completed. Make sure that any previous installations of the software and/or the device should be uninstalled. Good luck
It sound like your USB Ports is the problem. Go to the Hardware manager delete the USB Ports and then shutdown and power back up.
The system then should reinstall the USB Ports and associated drivers. If not the USB Ports were probably fried by the power outage.
When you download drivers from Dell and execute the file, it normally extracts the drivers to C:\Dell\Drivers and then the folder corresponding to the hardware. If you go to My Computer and do a right click on it and select properties and a window will open with 'System Properties' on it.Select the hardware tab and then click on Device Manager. A list of all of your hardware will come up. If you click on the little cross next to DVD/CR-ROM drives and then do a right click on the drive that's not working and select update driver. Where it says can windows connect to windows update select no, not this time and then next. Then select install from a list or specific location and next. If you then select include this location and enter in the box C:\Dell\Drivers, click on next and hopefully it should find the drivers. Sometimes the Dell download will start a utility to find the drivers from the internet for you and install them. One way or the other, this should hopefully solve your problem.
Ok firstly can you see the DVD drive in BIOS or any USB Devices Within Bios ?
If yes , we have just solved your problem to both your USB and DVD Drive problems , it being windows , it is failing to communicate device anomalies and is failing to handle device operations.
If the answer was no , you most probably have a faulty motherboard and the problem in question is most likley the south bridge , this is responsible for handling plugged in devices , IDE devicesUSB controller etc.. and communicating with the CPU
On another note in windows you could try one of two things:
1. Completly remove existing drivers , including the chipset and USB control drivers and reinstalling them , then rebooting and trying it all again
2. Reinstall the Windows OS and test your devices once more
Oh God i have the same exact problem. I run XP Pro and USB ports all malfunctioned, after tyring EVERYTHING I reloaded windows and it worked.......for about 8 months, now I'm back to I can't use my printer, storage devices ANYTHING that plugs into the USB ports. I'm at my wits end. I'm thinking of throwing the compter out the window