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We have a dx8450, 6 mths old, lost manual, it wont print and says turn off and on again, then read documentation!

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Disconnect it from the computer.
(If you still can access the menu for changing cartridges, remove and check the cartridges for packing materials).
Turn it off and check for any obstructions inside.
Turn it on while still disconnected from the computer (do it at least 3x).

If the error message still shows, contact manufacturer ASAP for warranty option.

Posted on Nov 16, 2008

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This is what I think may be your problem.

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