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We have a dx8450, 6 mths old, lost manual, it wont print and says turn off and on again, then read documentation!

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Disconnect it from the computer.
(If you still can access the menu for changing cartridges, remove and check the cartridges for packing materials).
Turn it off and check for any obstructions inside.
Turn it on while still disconnected from the computer (do it at least 3x).

If the error message still shows, contact manufacturer ASAP for warranty option.

Posted on Nov 16, 2008

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Posted on Jan 02, 2017

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You will need three things to get this to start working again.
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HP Photosmart. I have a document open in Word


o.k. I believe I can help you with this.

The mysterious printing document huh? many people run into this problem some point in the printing experiences.

This is what I think may be your problem.

You have backed up print jobs in your print cue. Things that you or someone using your computer told your computer to print but never printed out .. maybe your printer was out of paper? maybe you turned off your computer or it lost power before a print job was complete?

THIS IS WHAT YOU DO.

Look to the right bottom corner of your computer monitor. This is your system try. look of the printer icon. Click on it. now
this should pull open a printer task menu.

right click anywhere in the box and cancel all print jobs.

Now resume trying to print your document. It should print out for you.

If you still have problems turn off your printer and computer.

turn back on your printer and then power back on your computer and try printing again. This last step is just a way of refreshing everything in case changes did not take place.

good luck if this was of assistance pleas take the time to leave a kind testimonial. :)

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I printed a long (75pp) IRS document on my HL2040 yesterday, but when I tried to print something else, the memory persisted and it began the long document all over again. I did not know how to stop it--...


You'll need to cancel printing by:

Cancel printing
While printing press the Go button for about 4 seconds until all the LEDs light up. The Ready and Paper LEDs
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Delete document manually from the path mentioned below:

1) Press windows + R an then type spool
2) Go to PRINTERS folder.
3) Delete the files present in there.

If not able to delete then
1) Open command prompt.
2) type "net stop spooler" and then delete the files
3)Again type "net start spooler"

Your stuck document is now cleaned. You can start printing your document again.

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if u had saved the documents u will find it in my documents
thats located ... start> and u will see my documents

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Lost Manual


Here is all the documentation about your computer:

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=SB&os=&category=&moid=713723&rpn=PSA70U&modelFilter=A75-S206&selCategory=3&selFamily=1073768663&selModel=713723|PSA70U

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clear the spooling in the printer's properties menu. and start over w/ the new docs.

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PRINTING


Probably bad color cartridge, try relacing again in a new one

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