Question about Epson Stylus Photo R300 InkJet Printer

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Epson stylus photo R300 cd/dvd tray not set correctly

Epson Stylus Photo R300
Windows XP Home
Service Pack 3
when trying to print on a cd/dvd disc the message cd/dvd tray not set correctly error,
i have clean the roller's and made sure the white marks on the tray are ok
This is the second printer (Epson R200,Epson R300) i have had the problem please can anyone out there help

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  • Anonymous Jan 13, 2009

    i have the same problem since changing to windows vista. never had a problem when using win xp would love to know the solution the r300 is a great printer

  • leachs24 Mar 09, 2009

    When printing a CD the printer pushes the tray out, the printer never even begins to pull the tray in. I've tried just about everything that everyone has said with absolutely no success. Just a frustrating problem! Used to work but then it started doing this....

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I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
Hope that solves it for everyone.

Posted on Feb 27, 2009

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I have had this problem when using the guide arrow on tray to line it up.When I push the tray in farther about a half inch it seems to work fine.

Posted on Feb 02, 2009

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  • Epson Master
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You can try and reset the printer with software let me no if you dont haver it

Posted on Nov 18, 2008

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I was having similar problems. I cleaned the white strip on the tray, removed the back and leaned down on the top of the printer itself. That seemed to do the job. It is making strange sounds though.....SIGH.

Posted on Sep 16, 2011

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I found to position the dvd printer tray slightly higher helps. I put a small box underneath the add on feeder thingy and that seems to increase my probability of it working. Other than that my next printer will not be an epson. This is now my second epson printer that has feed problems with dvd printing. Try five times for one time that works.

Posted on May 07, 2010

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2 Answers

Linked r300 to pc running windows7.can print photos but not cd's.


Download and install the latest print cd software from here.

http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-R300/Drivers-Support?target=driver&languageId=1&driverId=324514&defaultOSId=3&DRV_CATEGORY_CODE=CREATIVITYSOFT

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I have an epson stylus photo r300 and epson stylus cx3200 printers which were working great with xp operating system. I now have a laptop with vista operating system, when i install the printer software...


Try going online to Windows Update and see if there is an update,same for epson's site.Also look at Microsoft's XP knowledge Base and search for this issue.My guess is the drivers for the printer needs updating.Good luck

Sep 05, 2009 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Epson Stylus Photo R300 Inkjet Printer When I try to print on a cd/dvd I line up the arrows hit print but it keeps telling me to close the cd/dvd tray, there is no way it will print with this tray.


The cd/dvd tray door has a small opening on right edge. Inside there is a slide switch. Use a toothpick to see if it is stuck. Check where it closes to the main body. A thin strip protrudes out to mate and close the plastic actuator of the switch. The door may not be closing well enough the actuate the switch. Make sure it is fully closed and retry to print. Also, there will be a small click as you raist the door before it snaps into place. If not, check to see if there may be some debris causing it to not actuate properly.
Good luck,

Feb 21, 2009 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Epsom Stylus Photo R300


Yes I had a similar problem and in fact returned my printer for a replacement. You need clearance as the CD tray emerges some 2.5 to 3 inches behind the printer. If the tray hits an obstacle it is unable to correctly line up for printing and the trat is rejected

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