Question about Creative Labs Zen Micro MP3 Player

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Sound is not working!!

I have had my 4gb creative zen for two monthe and the sound is not working properly! the sound only comes out from one ear and sometimes it does not work at all.....HELP!

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This is a VERY common problem with Zen Micros. There is a slim chance it's a break in one of the wires in your headphone lead: simply try another pair of 'phones to see if that fixes it.
It almost certainly won't, in which case your player has probably succumbed to the dreaded Loose Socket disease. The headphone socket is soldered to a circuit board in the player but it relies entirely on the solder to keep the socket in place as well as provide the necessary electrical connection. In electronics terms this is about as bodgy as you can get (BAD Creative!)
Solder is soft metal and even the small amount of sideways force that the headphone plug gets in use is enough to fracture the solder leading to the intermittent or total loss of audio that you are experiencing.
Repair is dead easy if you happen to have a soldering iron with a 1mm tip, a steady hand and you know how to take the player apart to get to it! Unfortunately in my experience it'll only be a temporary fix as sooner or later it'll come away again...
So the short answer is: you almost certainly can't fix it yourself; find an electronics techie :O)

Posted on Nov 19, 2008

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Posted on Jan 02, 2017

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