Question about Black & Decker Black&Decker Home Cafe Single Serve Coffee Maker

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My black and decker home cafe will not dispense water

The water will not dispense at all. the lights do come on and i can hear it.

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  • wiccan333 Dec 07, 2008

    the water will not pump.

  • Anonymous Mar 27, 2009

    Mine is not sucking water from the reservoire...everything else is working....but no water movement :(

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I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.

If the unit won't dispense the coffee, it needs to be replaced. Unfortunately, the unit can't be repaired. The unit comes with a one year warranty from the date of purchase. Please call the number above so that we can determine your warranty eligibility and help you in any way that we can.

While this doesn't actually solve your problem, I hope the information allows you to make an informed decision as to how to proceed from here. Please let me know if I can be of further assistance.

Posted on May 20, 2009

2 Suggested Answers

  • 234 Answers

SOURCE: water comes out the bottom of my home cafe GT300

Sounds like the sswitch is bad.

Posted on Mar 13, 2009

  • 143 Answers

SOURCE: black & Decker home cafe, after i choose the

try de-scale and then retry.

Posted on Sep 20, 2009

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1 Answer

All lights are functioning but coffee is going directly into the dispenser. We tried to clean it but still same issue. Will it need a full repair or can we fix it from home


Try to put grinder (***** on top near cafe beans more to the right) on more rough. Choose less strong cafe and put cafe foam valve (if you have it) off (full left).

If problem persist, open the dispensing mechanism box, take all out, there is water dispensing pipe in the back (unscrew screws), take it out and clean it (the pipe should be hollow 5mm wide, it can take a day in vinegar to dissolve and/or water pressure and tiny *****-er to clean it).

Do the descaling&rinsing.

Try not to play around much as it might burn the pump.

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It's dirty or has scale / deposits. Use a paper towel to draw out as much water as you can from the "hole that leads into the machine" - then fill it with clear, distilled vinegar and let that sit for about 15 minutes. Fill the resevoir with a vinegar / water mixture. After the 15 minutes, run the vinegar solution through until the resevoir is empty.

After you do that, you will have to run several tanks of water through, to get the taste / smell of vinegar out, but the machine will work fine again.

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I work for Black and Decker customer support. Our customer service phone number is 1-800-231.9786.

If what you have is a Home Cafe coffee maker and it stops after a few seconds, the unit needs to be replaced. Unfortunately, the unit can't be repaired. The product comes with a one year warranty that begins on the date of purchase. If you purchased or received the unit within the last twelve months, please call the number above for our warranty procedure.

While this doesn't solve your problem, I hope that the information will allow you to make an informed decision as to how to proceed. Please let me know if I can be of further assistance.

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Unplug and then plug the machine back in. The stop light should be blinking.

Hold down the lid release lever until the lid opens up. Close the lid enough so that the sensor thinks the lid is closed, but not enough so that it actually latches closed. You'll hear a "click" where the sensor engages before the latch takes hold. Hold the lid in that position until the red stop light stops blinking, then close the lid all the way until it latches.

Press the clean button (with water in the tank) and it should begin working properly again. Good luck!

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1 Answer

Black&decker home cafe


I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.

If the unit is failing to make coffee on a consistent basis, it needs to be replaced. Unfortunately, the unit can't be repaired. The unit comes with a one year warranty from the date of purchase. Please call the number above so that we can determine your warranty eligibility.

While this doesn't actually solve your problem, I hope the information allows you to make an informed decision as to how to proceed from here. Please let me know if I can be of further assistance.

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