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No audio my computer plays dvds but the audio while the movie is playing does not work. when people are talking it is mute but i can still hear sound effects (ex. music, sounds of doors but no audio from people on the dvd) weird i know...please help.

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  • jd17 Nov 17, 2008

    thank you Steve!

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Sounds like the Balance on the volume control is set to one extreme. Put it in middle. Use Control Panel - Audio - Play settings

Posted on Nov 16, 2008

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If so then when you start a DVD and before you play the movie, go into the audio setting and configure the speakers for laptop stereo speakers.
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A sound appears to play but i do not hear any sound playing.


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I have a Pioneer DV 585A DVD player that happily plays DVDs and the background sounds seems to be fine, but on some of the DVDs you can hear the voices of the characters speaking and then on another you...


Hi edwardm1,

If you are only hearing part of the audio from your DVD player, I would suggest you check your audio settings before seeking repairs.

Audio can be encoded to a DVD in several ways. If the audio on the disc is different than the settings on your DVD player, you may not hear all of the audio layers. For example, if your DVD is encoded in 5.1 Surround Sound, but your DVD player is set only to play basic Stereo, you may only hear portions of the audio.

Try accessing the menu on your DVD player, and look for the audio settings. If there is a higher setting available than is currently selected, try a higher audio setting. A higher setting should also be compatible with lower types of audio encoding.

If this does not improve your audio, or if you need help navigating your product menus, I would recommend giving Pioneer's toll-free support line a call at (800) 421-1404.

Thank you,
Jason,
Go Ahead. Use Us.

Jun 13, 2008 | Televison & Video

1 Answer

I can hear cds and see video on my hp dvd 1040i multiformat dvd writer but I can not hear audio to the movie/dvds i have rented.


Sounds like you might have a setting that is incorrect for DVDs in the setup menu.

Grab your DVD player remote and press the SETUP button. Navigate to the audio menu. Make sure Spdif is turned off (unless you're using an optical cable for your sound), that the audio stream is set to PCM (standard for CDs) or RAW, and turn off any Dolby/Digital Dolby/Surround Sound/etc. Now play a disc.

There's also another way if your remote has an AUDIO button. While the DVD is playing, press the AUDIO button and you should see a small windo that pops up that will tell you what the audio is set to. Press the button and wait a couple of seconds between presses to see if the audio starts playing.

May 12, 2008 | Televison & Video

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