Question about Creative Labs ZEN V Plus MP3 Player

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Stuck inshutting down mode

My Zenn is stuck in shutting down mode - I'm charging it but I doubt it's taking the charge and it's not recognised by my laptop now either. Any ideas to solve this please?

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Everyone probably knows this but I'm a novice! I reset it with the end of a paperclip!! Thanks.

Posted on Nov 16, 2008

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Posted on Jan 02, 2017

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Charging of laptop while shut down may cause the corruption of operating system....


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My creative zen v plus is stuck in shutting down


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My battery is not recognised and doesn't charge


Check the battery status manually

To accurately measure the condition of the battery, the PC cannot be used during this test. This method will Test the battery by completely charging the battery then will determine how long it takes to discharge the battery. This test is done while the PC is operating in the Safe Mode and not being used for any other action. This test will require 1-3 hours depending on condition of the notebook PC. The PC cannot be used while you perform the following steps. Completing all the following steps will also calibrate the battery so that the power meter reading are accurate.
  1. Connect the AC adapter and allow the notebook to charge until the battery is charged to 99% - 100% of capacity.
    • To determine the percentage of battery power, with the notebook operating normally, right-click on the c00586951.jpgpower icon in the system tray, and select Open power meter . The Power Status is displayed.
  2. Shut down the notebook PC when the battery has charged to capacity.
  3. With the notebook turned off, connect the notebook PC to the AC power adapter that is plugged into a working wall outlet.
  4. Press and release the Power Button to start the computer.
  5. Press the F8 key several times when the HP Logo displays.
  6. When the Windows Advanced Startup Menu displays, select the Startup in Safe Mode option.
  7. Notice and record the current time as the Test Start Time with a fully charged battery.
  8. Remove the AC power adapter cable from the notebook PC.
  9. Allow the battery to discharge completely until the notebook PC turns off.
  10. Notice and record the Completely Discharged Time.
  11. Subtract the Discharged Time from the Start Time to calculate the Elapsed time.
  12. Record the time for future comparison or to provide to an HP support specialist if you suspect the battery is defective. NOTE: As with all batteries, the maximum capacity of this battery will decrease with time or use. Loss of battery capacity will vary depending on the product configuration and usage, including but not limited to: product model, applications running, power management settings, and product features.The battery warranty does not cover natural deterioration of battery capacity. Your battery is only warranted from defects in materials or workmanship resulting in failure.To determine if your battery has had a warranted failure you may be required to run an HP diagnostic.
After performing these steps.


--- Remove the batter and power cord
---After 5-10 mintues insert the batteryu and comment the AC Adapter and then Press the power button on the notebook for about 5 minutes .
If there is any power issue the issue may fix.

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