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HP 2410 indicates paper jam

We have an HP psc 2410 Photosmart, all-in-one, printer, fax, scanner, copier. Recently, it stopped printing. It indicates a paper jam, but there is no apparent problem with the paper. All the different attempts to remedy the problem via software stuff made no difference, including adjustment to the paper thickness setting. (It's the same paper it's always used.) I opened the access door at the rear of the printer, and turned the feed mechanism by hand, to see if it was free. When asked to print again, it started to, but after only a part of a page, it again indicated a paper jam. Further attempts yeilded the same results. My background is in pushing dirt around with construction machinery, so naturally, my immediate conclusion is that there's either too much friction, or not enough horsepower working inside there. Am I on the right track in thinkig that there might be something worn, binding, or wanting of some sort of lubrication, in the paper feed mechanism, or alternately, that the motor that drives it all is no longer up to the task? More to the point, if that is the case, is it something that's economically repairable, or is this unit just something else to add to my growing collection of expensive, inert, machinery? Thanks in advance for your advice.

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  • RehabEarl Jan 13, 2008

    I have the HP 2510, not the 2410 and I have the same problem. I too tried spinning the drum, reinstalling software. I didn't have compressed air so I tried Hoovering the interior...



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Considering you can get a new Brother laser printer for about $100 and the fact that you current printer is worth about $40 its not worth taking to a repair shop if you can?t fix it yourself. Having said that my first guess would be to take the toner cartridge out and blow the inside clean with some ?compressed air?. Get a can of it from Staples or any computer store for a couple of dollars and resist the urge to use air from a commercial compressor. It?s too strong plus unless you have a water/oil filter you?ll make a mess of your printer. Look carefully at the paper path to ensure a small piece of paper isn?t in there blocking a sensor and if you have another fresh cartridge try that too. I?ve had problems with HP printers doing this and the problem has always been a defective sensor or circuit board. So unless you have a friend or free spare parts you are going to be looking at a repair bill of at least ½ the cost of a low end laser printer.

Posted on Nov 27, 2006


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