Canon VIXIA HV30 DV Camcorder Logo
Posted on Nov 16, 2008

Canon vixia hv 30 not recognized by computer

Plugged in usb port hi speed--no picture no nothing. camera display settings at auto as canon says playback mode determined by computer ability to show and it's not HD ready--do I need .M2T whatever that is? or what

  • 3 more comments 
  • Anonymous Dec 28, 2008

    can't d/l movies

  • Anonymous Dec 28, 2008

    Canon HV30 isn't recognized by my relatively new iMac G5 (3.0  Ghz, running 10.5.6)  My older Sony camcorder gets recognized instantly, but when I attach this new Canon HV30, I get nothing (from iMovie or Systems Profiler.)  Any advice? 

  • Ron Charles Dec 28, 2008

    Canon HV30 isn't recognized by my relatively new iMac G5 (3.0  Ghz, running 10.5.6)  My older Sony camcorder gets recognized instantly, but when I attach this new Canon HV30, I get nothing (from iMovie or Systems Profiler.)  Any advice? 


  • Anonymous Feb 27, 2009

    ya same. it really sucks

  • LolaJoy Mar 07, 2009

    I'm trying to import video from my brand new Vixia HV30 to final cut express and it's just not working. I had no problem with my old camcorder. No doubt the new camcorder captures beautiful video, but seems like a complicated mess just to import it into my lap top to edit. I'm ready to return it. I'm not technically inclined so can anyone help me with a simple step by step solution.
    Thank you!


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  • Posted on Dec 02, 2008
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This camcorder uses USB for pictures only. To access pictures, plug in USB cable, set the camcorder to Play and to Memory Card.

To transfer video you need a firewire cable and card. Actual cable will depend on connection your computer has, typically it will be something like this: FireWire_cables.jpg

Additionally, to transfer video you will need a video capture software and codecs, unless the software has the codecs (Nero does). Unfortunately all free video editing software I tried was unable to deal with HD. I had various levels of success with Windows Movie Makver, Ulead and Nero.

You may want to record video in non-HD, and see if you are able to capture that. If your computer can capture that but not HD, and you have the codecs installed, you will need to investigate your computer.

If all you need is a codec, here is a good free candidate: K-Lite Mega Codec Pack


It is of course very frustrating that Canon would include nothing with the camcorder to assist users with video caputure.

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  • Posted on Jun 30, 2009
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The iMac for example only accepts a firewire transfer, not USB. If your laptop doesn't have Firewire port, you can spend $60 on a 500MB external hard drive with both a firewire and USB port, load it onto the hard drive, then import it into your computer's movie program via the USB.

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Here's what seemed to work:

1) Reset Vixia HV30 (tiny reset button behind the battery). Did not change any settings on the camera after that.

2) Installed Canon's software that dropped some canon-related files in Library/Quicktime folder.

3) Opened new iMovie 6.0.3 and Final Cut Express HD 3.5.1 projects (a) FCE (using Easy Setup in FCE) to Apple Intermediate Codec 1080i60 (b) iMovie 'HDV 1080i'.

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Black screen

To view the pictures on the computer, remove the card from the battery compartment and put it in a card reader connected to your computer.
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