Question about Adobe Photoshop 7.0 for PC

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Referenced memory error in photoshop elements 6

I am running Photoshop Elements 6. Trying to open a photo in full edit. I get an error message that reads:

Runtime error!
Program and lists my photoshop
This application has requested the runtime to terminate it in an unusal way. I click OK
Then this message:
The instruction at "Ox5ad71531" referenced memory at "0x00000014". The memory could not be "read". Click ok to terminate the program. The program still stays open, I am just unable to edit my photos.

I remember this happened before when I loaded this program on another computer. I went into the program files and deleted a certain file and then never had the problem again.

My problem now is I can't remember what I did before.

Thanks in advance for any help!

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Was it the preferences file that you deleted? The description you gave to your problem sounds like your running a windows machine instead of Mac so i'll give you keys for PC. While program is launching hold down the following keys "Control+Shift+Alt" then when there is a screen that asks to delete the prefs files select "yes".

Posted on Dec 07, 2008

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I am using Photoshop Elements 12, and it will not let me import any photos into it. Can you please help me? Thanks.


Two options might help:

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Feb 02, 2011 | Adobe Photoshop Elements 6: Windows

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Every time I try to open the program, I'm getting this: Adobe Photoshop Elements 6.0 (Editor) has stopped working. Windows can check online for solution to the problem. Check online for a solution and...


Do Solution 1 first, then try Solution 2. Proceed to Solution 3 only if you wish to operate your device directly from within Photoshop or Photoshop Elements Editor.
Solution 1: Disable the TWAIN plug-in. Photoshop and Photoshop Elements Editor do not load plug-ins whose file name begins with a tilde (~). Rename the TWAIN plug-in to prevent Photoshop and Photoshop Elements Editor from loading it.
To disable the TWAIN plug-in:
  1. Do one of the following:
    • If you are using a 32-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    • If you are using a 64-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
    Note: If you do not know which edition of Windows you are using, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).
  2. Rename Twain_32.8BA to ~Twain_32.8BA. (You may not see the filename extension .8BA.)
When the TWAIN plug-in is disabled, you cannot operate your device by choosing File > Import > [Device name] in Photoshop or Photoshop Elements.
If you do not wish to operate your device directly from within Photoshop or Photoshop Elements, then you can use other software -- such as the software that came with the device, the Windows Scanner And Camera Wizard, or Windows Photo Gallery -- to operate the device and save image files from the device. (For instructions, see the documentation for the other software.) Then you can open those files in Photoshop or Photoshop Elements.
Solution 2: Disable older scanner files in Windows. If Solution 1 does not solve the problem, open the C:/WINDOWS/Twain_32 folder and move all files in that folder except the wiatwain.ds file to another location. Older scanning files in this folder can cause problems with more recent drivers and applications.
If you would like to operate your device directly from within Photoshop or Photoshop Elements, then proceed to Solution 3.
Solution 3: Troubleshoot installed drivers and re-enable the TWAIN plug-in. If you use a scanner, all-in-one printer, or another TWAIN-compatible device on your system, then the device's driver may be out-of-date. Download the latest version of the driver for your device from the manufacturer's website. Follow the manufacturer's instructions to install the driver. (If you have more than one TWAIN-compatible device, then download and install the latest driver for each device.)
After you have installed the latest driver for each device, re-enable the TWAIN plug-in and restart Photoshop or Photoshop Elements.
To re-enable the TWAIN plug-in:
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      Photoshop CS5: Navigate to C:\Program Files\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
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    • If you are using a 64-bit edition of Windows:
      Photoshop CS4: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS4\Plug-Ins\Import-Export\
      Photoshop CS5: Navigate to C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-Ins\Import-Export\
      Photoshop Elements 6.0 Editor: Navigate to C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Plug-Ins\Import-Export\
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  2. Rename ~Twain_32.8BA to Twain_32.8BA. (You may not see the file name extension .8BA.)
If Photoshop or Photoshop Elements successfully starts with the TWAIN plug-in enabled, then you can operate your device by choosing File > Import > [Device name].
If Photoshop or Photoshop Elements fails to start, then the driver for one or more TWAIN-compatible devices that you no longer have or no longer use may be causing the problem. (A driver will remain on the computer even after you disconnect a device.) Identify each device that you do not use, and then follow the manufacturer's instructions to completely remove each device's driver.
After you remove the driver for each device that you do not use, restart Photoshop.
If Photoshop or Photoshop Elements still fails to start, then the driver for one or more of the devices that you currently use is incompatible with the TWAIN plug-in. In that case, disable the TWAIN plug-in (see Solution 1: Disable the TWAIN plug-in) and leave it disabled. (You may also wish to periodically check the device manufacturer's website for driver updates. If an updated driver becomes available, then repeat this solution.)

Jul 31, 2010 | Adobe Photoshop 6.0 for PC

1 Answer

Install photoshop elements 6 for windows 7, it does not open at all after installation.


You have to wait for the information about the compatibility of the Adobe Photoshop Elements 6 and Adobe Photoshop Elements 7. You can upgrade to Adobe Photoshop 8 which is completely compatible with Windows 7. You can check the compatibility here. Check event viewer for the error message, for this click on start menu type Event Viewer and press Enter. It would be better to check with Adobe for what operating systems that Photoshop Element 6 would be supported. However you can try installing Adobe Photoshop Element 6 in a fresh installed Windows 7.
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Apr 21, 2010 | Adobe Photoshop Elements 6: Windows

2 Answers

I have the following message and I understand the problem may be with Adobe Photoshop Elements 6 The appplication has failed to start because connAPI.DLL was not found. Re-install may fix the problem


Hi there.

Do one of the following solutions: Solution 1: Remove the NOKIAManager.mox file.

  1. Exit Photoshop Elements.
  2. Open the C:\Program Files\Adobe\Photoshop Elements 6.0\moxplugins folder.
  3. Move the NOKIAManager.mox file to the Recycle Bin, or another location such as your desktop.
  4. Restart your computer.
Note: The NOKIAManager.mox plug-in file is required for Adobe Photo Downloader to download photos from a Nokia mobile phone. If you use a Nokia mobile phone, use Solution 2. If you later decide to use a Nokia mobile phone, either move the NOKIAManager.mox file back to the original location or reinstall Photoshop Elements.
Solution 2: Install or reinstall the Nokia PC Suite software.

Note: Only use this solution if you connect a Nokia mobile phone to your computer.

In order to communicate with a Nokia mobile phone, your computer must have the Nokia PC Suite software installed. Install the software to allow Adobe Photo Downloader to communicate with the phone and download photos from it. If you have previously installed Nokia PC Suite but are still getting this error message, uninstall and reinstall the software or upgrade to a newer version. For more information about Nokia PC Suite, contact Nokia or visit the Nokia web site.

Solution 3: Disable Adobe Photo Downloader.

  1. Open the Organizer in Photoshop Elements.
  2. Choose Edit > Preferences > Camera or Card Reader.
  3. Disable the Auto Launch Adobe Photo Downloader On Device Connect option.
  4. Click OK.
Note: This solution will prevent Adobe Photo Downloader from starting when Windows starts, and it will not appear automatically when you plug in a camera, card reader, flash memory drive, or other memory device. When you plug in one of these devices, and in order to download photos into the Organizer, you will need to start Photoshop Elements and choose File > Get Photos or Videos > From Camera or Card Reader.

Good luck and thanks for using FixYa!!

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There is a problem with the auto-extractor.

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Also, make sure that your Temp folders have been cleared out.

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So after editing the file you go to save, but it is grayed out?

are you in quick mask mode, or have something in transform, or selected?

Oct 27, 2008 | Adobe Photoshop Elements 2.0 for PC

1 Answer

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1. Verify that you have sufficient disk space for saving these files (They can be rather large, so make sure you have several MB free.
Usually you would get a better error, but it's worth checking.
Also be sure that you are saving to a location you have write access to - try the Desktop to be sure.

2. Has this app ever worked for you?
Were you the user who installed it?
If yes, have you upgraded your OS or changed location of the program since it last ran successfully?
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Good Lck
DigiChick.

Jun 07, 2008 | Adobe Photoshop Elements 2.0 for PC

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