Question about T-Mobile Sidekick® 3 Cellular Phone

1 Answer

Buttons don't work correctly.

Directional pad doesn't move up and down. trackball doesn't click or move up and down.. does move side to side. 'x' doesn't work (top right button). 'check' opens up music player (bottom right button). any letter i press that is assigned as a jump shortcut automatically opens the shortcut.. so it seems like the 'jump' button is held in. it's not though, so i guess it's an internal problem.

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  • xjaclyn Nov 16, 2008

    the reason i think it's an internal problem is because after the phone is turned on or restarted, it works fine. and also if i press the jump button repeatedly, everything works again, but only for a little bit :(

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  • 66 Answers

The directional button need to be replaced. www.fixphonenow.com can replace for $55.

Posted on Nov 16, 2008

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1 Answer

My trackball doesn't move down on my8310 blackberry


Chances are it's just clogged with dirt

Ok. Follow this carefully cause more people break and destroy their trackballs by not following directions step by step

Carefully pry the grommet (ring around the trackball) off and set it aside. If you look at it. There is supposed to be only 3 pins. NOT 4 so if you have 3 your fine.

Carefully tip the phone over and tap it if you have to, to get the track ball to fall into your hand.
Then I suggest taking a cotton swab, and some alcohol, dip the swab.

Then run it all over the ball as you move the ball in all directions and free up what ever is in there, ie; dirt, dust, stuff from your hands...

Once the track ball can move in the down position or in a complete circle without any problems. Let it dry for like 5min.

Drop it back in carefully. Direction of the trackball doesn't matter. Then carefully put the grommet back in the exact way it came out.

Then it should work just fine.

I've used alcohol to clean mine many many times and never had a problem. Alcohol is different that water, it evaporates and doesn't leave a film or damage.

I hope that helps.

Aug 11, 2011 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

Trackball for blackberry does not move smoothly


What do you mean...can it move in all four directions?

Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;

1) Turn the unit off, open the back cover and pull the battery out,
2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet,
3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly.
4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.

Cheers!

Dec 29, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

How do i make my track ball no click , like make it real soft touch


press the button with the three lines go to settings scroll down until you see Trackball & D-Pad and uncheck the box that says allow trackball clicks boom no clicks

Dec 21, 2009 | Sharp Sidekick LX Smartphone

1 Answer

Trackball not working when pressed down


it's a problem in ur key pad.....clean it..........then it will work.......if there is still problem then u need to replace ur phone key pad paper

Nov 19, 2009 | Cell Phones

1 Answer

Trackball will not go down. Pearl 8100


It has been in my experience with the 8100 that if you can't scroll a certain direction, there was debris on the roller preventing it from registering the roll. Turn the phone off, press down on the track ball (as if to press a button) roll the ball down (in your case). This may help dislodge whatever debris is caught in the roller. It has worked for me several times. You may want to try and clean the trackball as well with some rubbing alcohol and a q-tip.

If it were a software problem, then I would imagine you turning off the phone (battery pull) would clear this up anyways.

Best Regards,
Bill

Sep 02, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Same here


better change it

Aug 30, 2009 | RIM Blackberry Curve 8300

3 Answers

Trackball moves but cursor will only move down and left to right not up


try takign out the batery if that doesnt work click it a bunch of times to losen it up

Mar 27, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Several problems with Sidekick 3


YOu can try cleaning your trackball.

1: Take a deep breath and blow on the trackball area, rotate and do it again. This may blow any particles block the sensors.

2: This requires a Q-tip and some alcohol. Turn off your sidekick, wet the end of the q-tip, and gently clean the trackball while rotating. Be careful not to get the alcohol on anything but the trackball. Let dry for a minute and try it out. If this doesn’t work then try again.

http://www.sidekickskin.net/archives/92

Mar 01, 2008 | T-Mobile Sidekick® 3 Cellular Phone

5 Answers

Buttons and Trackball not working.


Thanks so much "GrinningFool", your solution worked perfectly!!!

Jan 21, 2008 | T-Mobile Sidekick® 3 Cellular Phone

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