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I cannot retreive files from my back up disks(1 thru 4)after performing a complete system back up a few days ago. I have a hp pavillion dv6751 notebook pc w/ windows vista. Can you instruct me on these procedures?

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  • HP Master
  • 4,806 Answers

Go into the bios and select the system too boot for cd, put in cd 1 and it should ask for the others

Posted on Nov 16, 2008

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Posted on Jan 02, 2017

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Cannot boot up windows xp or do system recovery


It's easy Megan, just chill, lol!

Look at the back of the computer next to the Windows product key, or up on the side of the computer tower, for the white Service Tag.
In the tag write down what it states next to S/N.

This is the Serial Number.

(DO NOT post on here. Only give to an authorized HP representative)

Now contact HP Support, and ask for the Restoration Disk.
(HP bought out Compaq a long time ago)

In the USA the disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

In the US call 1-800-474-6836
24 hours a day, 7 days a week.

http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

Outside the US use HP Support Worldwide,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When you get the disk, turn your computer on, and put the disk in the optical drive's tray. (CD/DVD drive)
When asked choose Repair. (Non-Destructive Installation)

For additional questions please post in a Comment.

Regards,
joecoolvette

Sep 03, 2012 | Compaq Computers & Internet

Tip

How to speed up your computer's performance?


Information: There are some few guidelines that you can follow to maintain your computer and keep it running smoothly.

Free Up Disk Space
By freeing disk space, you can improve the performance of your computer. The Disk Cleanup tool helps you free up space on your hard disk. The utility identifies files that you can safely delete, and then enables you to choose whether you want to delete some or all of the identified files.
Use Disk Cleanup to:

• Remove temporary Internet files.
• Remove downloaded program files (such as Microsoft ActiveX controls and Java applets).
• Empty the Recycle Bin.
• Remove Windows temporary files.
• Remove optional Windows components that you don't use.
• Remove installed programs that you no longer use.
Tip: Typically, temporary Internet files take the most amount of space because the browser caches each page you visit for faster access later.
To use Disk Cleanup

1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Disk Cleanup. If several drives are available, you might be prompted to specify which drive you want to clean.
Disk Cleanup calculates the amount of space you will be able to free.
2. In the Disk Cleanup for dialog box, scroll through the content of the Files to delete list.
Choose the files that you want to delete.
3. Clear the check boxes for files that you don't want to delete, and then click OK.
4. When prompted to confirm that you want to delete the specified files, click Yes.
After a few minutes, the process completes and the Disk Cleanup dialog box closes, leaving your computer cleaner and performing better.
Speed Up Access to Data
Disk fragmentation slows the overall performance of your system. When files are fragmented, the computer must search the hard disk when the file is opened to piece it back together. The response time can be significantly longer.
Disk Defragmenter is a Windows utility that consolidates fragmented files and folders on your computer's hard disk so that each occupies a single space on the disk. With your files stored neatly end-to-end, without fragmentation, reading and writing to the disk speeds up.
Run Disk Defragmenter
In addition to running Disk Defragmenter at regular intervals, optimally monthly, certain events warrant running the utility outside of the monthly rule of thumb.
You should run Disk Defragmenter under the following circumstances:
• You add a large number of files.
• Your free disk space nears 15 percent.
• You install new programs or a new version of Windows.

To use Disk Defragmenter:
1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Disk Defragmenter.
Click Analyze to start the Disk Defragmenter.
2. In the Disk Defragmenter dialog box, click the drives that you want to defragment, and then click the Analyze button.
After the disk is analyzed, a dialog box appears, letting you know whether you should defragment the analyzed drives.
Tip: You should analyze a volume before defragmenting it to get an estimate of how long the defragmentation process will take.
3. To defragment the selected drive or drives, click the Defragment button.
After the defragmentation is complete, Disk Defragmenter displays the results.
4. To display detailed information about the defragmented disk or partition, click View Report.
5. To close the View Report dialog box, click Close.
6. To close the Disk Defragmenter utility, click the Close button on the title bar of the window.
Detect and Repair Disk Errors
In addition to running Disk Cleanup and Disk Defragmenter to optimize the performance of your computer, you can check the integrity of the files stored on your hard disk by running the Error Checking utility.
As you use your hard drive, it can develop bad sectors. Bad sectors slow down hard disk performance and sometimes make data writing (such as file saving) difficult, or even impossible. The Error Checking utility scans the hard drive for bad sectors, and scans for file system errors to see whether certain files or folders are misplaced.
If you use your computer daily, you should try to run this utility weekly to help prevent data loss.
To run the Error Checking utility:
Important: Be sure to close all files before running the Error-Checking utility.
1. Click Start, and then click My Computer.
2. In the My Computer window, right-click the hard disk you want to search for bad sectors, and then click Properties.
3. In the Properties dialog box, click the Tools tab.
4. Click the Check Now button.
5. In the Check Disk dialog box, select the Scan for and attempt recovery of bad sectors check box, and then click Start.
In most circumstances, select Scan for and attempt recovery of bad sectors.
6. If bad sectors are found, choose to fix them.
Tip: Only select the Automatically fix file system errors check box if you think that your disk contains bad sectors.

on Jul 05, 2010 | Computers & Internet

Tip

How to perform enhanced Disk Cleanup on your Windows Operating System


The Windows Operating System tends to collect alot of junk files, programs, and temporary files that you don't need. After a while, these files can fill up your hard drive and slow your computer down.

Anyone can perform the standard Disk Cleanup by right clicking on their hard drive, selecting Properties, and then click the Disk Cleanup button, but who wants to be like everyone else?

To perform a more extensive Disk Cleanup on your Windows Operating System, and to look good in front of your friends, perform the following steps:

Step 1. Click Start and select Run.

Step 2. Type the following in the space provided:

Cleanmgr /sageset:1

Hit the Enter key

Step 3. The Disk Cleanup window will appear. Select all the options, then hit Apply and OK. The window will disappear, but what did you just do?

Well it is relatively simple. The cleanmgr.exe file controls the Disk Cleanup function. The /sageset argument is allowing you to set the options (the selections you made) and the :1 is the value or code you have assigned for the options of Disk Cleanup. But how do we get Disk Cleanup to run using the options we just saved? See Step 4.

Step 4. Click Start and select Run.

Step 5. In the space provided, type:

cleanmgr /sagerun:1

Hit Enter

Step 6. You guessed it. The /sagerun argument is telling cleanmgr.exe to execute value 1.

Step 7. The Disk Cleanup window will appear and begin to automatically perform a cleanup, using the settings you saved, represented by value 1.

Step 8. Do this a few times a week and your computer will stay relatively clean.

Stay tuned for the next Tip as we will setup a scheduled task using this command.

on May 01, 2010 | Computers & Internet

1 Answer

My hp pavillion laptop came with with windows vista installed, no disc. it is now corrupted. i do not have a recovery disc. Can i download a repair disc from your website?


No stevecummo, as FixYa does not provide this service.

However you can contact HP Support, and obtain the Restoration disk.

In the USA for example,

1) The Restoration disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 1-800-474-6836 to speak to a representative. (24 hours a day, 7 days a week)

Have the Product Number written down from the white Service Tag, on the bottom of the laptop, to give to the representative.

http://welcome.hp.com/country/us/en/contact/phone_assist.html


For those outside the USA here is the HP Support Worldwide contact information,

http://welcome.hp.com/country/us/en/wwcontact_us.html



Laptop on, insert the Restoration disk in the optical drive.

When asked perform a;

1) Non-Destructive Installation: (Repair)
For repairing the basic Windows files. Saves the personal information you have on the laptop.

2) Destructive Installation: (Full Installation)
Deletes all personal information saved.

Takes the computer back to day 1 when it came from the factory.

Regards,
joecoolvette

Dec 11, 2010 | Computers & Internet

1 Answer

Want to restore HP Pavillion 505 N computer back to original


To do a system recovery without recovery disks (not all machines can perform this without recovery disks) press the power button and immediately keep tapping the F10 button until you enter the recovery console.

If unsuccessful, you will need to boot using the recovery disks that came with the machine.
  1. Place the first disk in the 1st CD tray (some machines may have multiple CD/DVD drives) and start up.
  2. Start the machine and immediately press ESC button to enter BIOS
  3. Select the drive the recovery CD is in
  4. Press Enter
  5. Once the machine boots off the recovery disk it will provide several options
  6. Press R for a standard recovery
  7. Press F for a "destructive" recovery (will wipe out and format hard drive)
  8. Press Q to quit
Once you've made your selection, the recovery process will automatically proceed. It may ask for additional recovery disks which have more software.

NOTE: if you are currently able to boot into the machine prior to recovery you should go in and back up any pertinent files. Both recovery options will wipe out personal files.


A link to this information has been provided below. Best of luck.
Greg

HP Recovery

Nov 04, 2009 | Computers & Internet

2 Answers

HP System Recovery Stuck at Disk 5


I had this same problem when I was restoring as well. Are these the Recovery Discs you created or did they come with the system? I had to call up HP and tell them the situation. Since you only get one shot at creation of the discs, there is no way to recreate them. They were kind enough to send me their set of discs at no charge. I'm assuming it was because I had done my job of creating the discs as directed, but the system botched the job. Good luck. I'm sure they'll do the same for you.

Feb 15, 2009 | Computers & Internet

1 Answer

Checking file system on C: The type of the file system is NTFS. I turn on my hp pavillion ze4400 and get a blue screen with this message: One of your disks needs to be checked for consistency. You may...


You got a bad disk

Get an external hard drive.
Reboot and Cancel the disk check for you to log-in to Windows.
Back-up all important data.

Once data is safe, open My Computer and right-click on you C: drive then choose Properties.
Click on the Tools tab and click the Error Checking button then select all options and follow on-screen instructions.

Nov 12, 2008 | HP Computers & Internet

1 Answer

I have a pavillion 9000 with Vista home I started it up a few days ago and it didn't open normally It went into recovery mod. and started. At this point I lost one of my user accounts and my abillity to...


Hello,

You system is infected with a potent antivirus, and cannot be resolve anymore by a potent antivirus.

So you need to reinstall your computer to the original setting:

By doing this : insert the windows installation disk/ or the system recovery disk.
reboot your PC from the CD/DVD rom and then wait until boot finish.

If you are using system disk recovery , just read carefully the instruction on-screen.
If you are using the windows installation disk then here is the windows installation information: http://support.microsoft.com/kb/316941

May this help,

melnavz

Oct 05, 2008 | HP Computers & Internet

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