I cant get the any of my WinXP machines to recognize the ilo 1gig MP3 player once it is connected. I click on the "drive" and it asks me to insert a disk. I have 5 WinXP machines and this problem is present on all of them.
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Most mp3 players are 'plug and play', meaning they will be recognized and have drivers automatically installed when connected to a Windows machine running XP or above. If you use Windows Media Player 9 or above, you can click on the 'sync' tab at the top to see your player and add songs to the mp3 player.
Only mp3 players that I know of that are proprietary are iPods, which solely use iTunes to sync media. Any other brand mp3 players should work fine with Windows Media Player.
If the computer is running the Windows Vista operating system, your mp3 player is not compatible with it. If it is running XP, load any software that might have come with the player. Then check all USB ports on the computer. If none of the ports recognize the player, hold in the volume + button while connecting the mp3 player to the computer. Good luck!
I went to my control panel and then selected the Printers and Other Hardware link. Once there, I clicked on Add Hardware in the Upper Left hand corner. Once you have done that, you then will get a list of devices on your computer. Look until you see mp3 device. If it has a yellow triangle with an exclamation mark in it, then there is a problem. Right click on it and tell it to update driver. Once you have done that mark the Find Automatically and your computer will begin searching for a new device driver. This should allow you to then start updating your mp3 player. It worked for me.
There are two ways to format an Mp3 player - one on the computer
itself, and one in Windows Media Player. Both methods will end up
erasing all the songs on the player, but the player will be "good as
new" after that. Sometimes reformatting in this manner will override
the player's native formatting and cause problems - this can be
reversed in most cases by updating the player's firmware. Firmware
upgrades are available from most manufacturers' websites. WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or
FAT32. - Connect player to computer, double-click my computer, right
click on icon of mp3 player and select format. This only applies to
Windows-based computers. You can also format the player in Windows Media Player itself: Connect your Mp3 player to the computer and open Windows Media
Player. Click on the Sync tab. Pull down the drop down menu underneath
the Sync tab by moving your cursor over the Sync tab and left clicking
on the little black arrow underneath the Sync tab. Highlight "name of
Mp3 player here 1GB" (wording may vary slightly), and then select
"Format." - this should erase everything. -Tha Mp3 Doctor
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.
I had a problem with my ilo trying to get it to recognize and i finally switched my cord that i was hooking my mp3 up to my computer with. I dont know what other cords you have, but i used the cord from my husbands Creative brand mp3 player and it worked. I open it with the E drive file in the my computer link. From there, it'll say ilo and that will allow you to access it on your computer. Windows media also recognizes the ilo.
I hope this was helpful!
I had the same problem but on different computers, home works great, office won't detect it. Try using some other computer just to see if it the players fault. I am loving my ilo, but its just day 2 so hope it stays good pwatson
windows media dont surrport mp3 u cant play mp3s but thats it. when u plug in the usb from ur mp3 player it should pop up new hardware found in the right bottom corner double click on that i should open up the mp3 folder after tat just click and drag the music u want in to that folder and ur on your way. please rank
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.