Question about Arris SURFboard SBG900 (49402201900) Modem

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My screen goes to conexon v10.1.2 when i try to go on the interne

I have windows vista when i try to go on the internet my computer goes straight to conexon 10.1.2 and it asks for a password, username and a lot of other stuff i see on this web page others have had trouble with vista could it not be compatible with my wireless modem

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5 Suggested Answers

dragon_sun25
  • 107 Answers

SOURCE: Moto modem to Linksys wireless router

You have to reset the modem from behind (little pin hole) with the modem and router not connected via ethernet, the let it restart and reset the router after both are reset connect the ethernet cable between them.

Posted on Dec 09, 2008

  • 1 Answer

SOURCE: cannot get SBG900 MODEM TO CONNECT TO INTERNET

I can not connect to DSL using Cable One for provider and having a few problems with the wireless connection.I am using HP Pavilion.

Posted on Dec 30, 2008

  • 2 Answers

SOURCE: need to get wireless on my laptop,

that modem is not a router, you will need a wireless router to get internet on your laptop. but don't buy a cheepy router or your internet will be incredibly slow. And don't buy one in any store because you will pay way too much. The best place to buy one is probably online where you can shop compare prices. netgear makes good wireless routers.

Posted on May 08, 2009

  • 115 Answers

SOURCE: Online problem with motorola SBG900

hardwire the modem with the acer computer and shut both the modem and the computer down..then turn on the modem ..wait for a minute and then turn on the computer..just check whether the status still says local or not.....remember this is the first step..if it doesnt work,,keep me infmd,,i will be back with u

Posted on May 14, 2009

  • 39 Answers

SOURCE: Password,Username, and SSID

The SB4200 Modem according to the Motorola website does NOT have wireless capabilities. In fact not a lot of cable modems do have wireless built in to them.

http://broadband.motorola.com/consumers/products/sb4200/default.asp


That is the modem to which you refered and it does not have wireless. In order to connect your Wii wirelessly you would need to purchase a WIRELESS ROUTER, which most major stores carry varios brands such as Linksys or Netgear.


Posted on Jun 21, 2009

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I have a SBG6580. I am trying to enter the security key but cannot find it on the back of the router...please help


I shall have to assume you in a 'Factory Reset' situation, where you have not signed into the modem, and changed username/password defaults, (new unit, fresh out of the box).
Do not connect to the cable company yet. First, secure the modem.....
From the User Manual, page 9..... You do have a User Manual?
1. Open a browser window, after connecting your computer.

Use a 'wired' connection. Never change security settings, using Wi-Fi connection.....

2. Type in the IP address for the modem 192.168.0.1 in the URL address. That should take you to the modem's password change window.
3. Type in the default Username: admin.
4. Type in the default Password: motorola.
5. Type in your new username in the Password Change Username field.
6. Type in your new password in the New Password field.
7. Re-enter your new password
8. Re-type your new username in the Current Username Password field.
9. Click Apply.
10. Connect the modem to the cable company. You should shortly be able to go online, after the modem has synchronized to the cable company. That usually takes about a minute.

Your question asks for the 'security key'. That generally refers to the Wi-Fi settings. If that is the case, go to the 192.168.0.1 address, sign-in, and click on Wireless. Follow the obvious directions.... Or, post here again....

Feb 12, 2015 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

Tip

BellSouth AT&T Motorola Modem Red Light/s, No Internet


Modem, Router and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments. When this is complete type 192.168.1.254 into your browser's address bar and click on the "Broadband DSL Line" tab, then on the right, click on Connection configuration.

5. Change the Protocol from the dropdown box to Bridged Ethernet Mode, and then click on Save and Restart Connection.

6. Open your computer's Internet browser again and type in 192.168.1.1 into your browser’s address bar. In the Internet Setup, change the Internet Connection Type to PPPoE and enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and click on Save Settings.

7. Close all windows and restart your computer. Your internet should now be working.



Modem and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments.

on Jul 24, 2010 | Computers & Internet

1 Answer

The internet connection is not working and it has worked before. The internet only works when it is connected directly to the comcast motorola modem.


I'm guessing by you incomplete statement that the wireless portion of your internet is not working? How many computers? Running a router wirelessly to them? If so, from the connected computer open a browser window and type in 192.168.0.1 or 192.168.1.1 and check settings, especially security. If you can't access router do a hard reset putting it back to factory settings, then try again - when asked for username leave blank and enter default password for router if you never set one up. password is in the user's manual. might also try new drivers or firmware from manufacturer's website. user's manual is there too. hope this helped. wasn't exactly sure what your specific problem was...

Sep 10, 2010 | NetGear CM212 Broadband Cable Modem

1 Answer

How to acess modem


To access a modem, you need to connect your modem directly with your computer using ethernet cable.

Then you need to click on start and click on RUN. Type in there CMD and press enter.

In case of Vista, type in CMD in Start Search then right click on CMD which you got asd result and select "Run as administrator".

It will open up a black screen. You will get a blinking cursor. Type in there ipconfig and press enter.

It will show you three details which will be
IP address
Subnest mast and
Default Gateway

You need to note down the number written in default gateway.

Now open up Internet Explorer or Firexfox.

Clear the address bar and type in number which had noted in above step and press Enter.

As per you modem setting it might ask you your modem username and password else if it doesn't happen then you will be able to get your modem firware page.

You can yry following username and passwords:

Username: admin
password: Blank (I mean simply press enter)

Username: admin
Password: Password

username: admin
Password: admin




Take Care

Enjoy :-)

Jun 30, 2010 | Arris SURFboard Cable Modem

1 Answer

I ADDED A ROUTER ASKING FOR WPA ?????? WHERE CAN I LOCATE THIS #


If your router does not have the default password on the back/bottom (usually located on a serial sticker), then the next easiest thing to do is, assuming that you have a patch/straight-through rj45(ethernet) cable, like one that you may have used to connect your modem to your computer, and plug one end into your NIC card, and the other into an ethernet port on your router. After you do this, use your computer's internet browser to get on the router's configuration page. To do this, go to your address bar and type in your router's IP Address, which, if using a linksys, is 192.168.1.1 by default (another way to find it is to go to command prompt on your computer, and type in the command "ipconfig" and looking at the default gateway). After entering the router's IP address, a window should pop up asking for a username and password, which, once again by default, are "admin", "admin", or "admin", "password". This should bring you to the configuration page for the router. From here, look for wireless security, and under that header, you should find your WPA settings and passkey. Change it to your liking, and when finished MAKE SURE TO CLICK SAVE SETTINGS AT THE BOTTOM OF THE PAGE OR THEY WILL NOT SAVE!!!

Feb 21, 2010 | Arris Computers & Internet

1 Answer

Can't connect to internet through Netgear WRG into Speedtouch DSL


Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a DSL connection that does not require a login, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection that requires a login, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Aug 04, 2009 | RCA Thomson Digital Cable Modem (DCM305R)

2 Answers

Light not on netgear modem router


Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Jan 06, 2009 | 2wire (1000-000057-000) Modem

1 Answer

Unable to set up internet connection - option greyed out


in order to connect to internet you require a username and password 

that user name and password will be given to you durin first time installation if you dont remember the username and password call up your broad band help desk. they will help with the user name and password.

if you are aware of the user name and password ,
you need the configure the internet setup using the user name and password

i ll give the steps to configure the user name and password in windows XP operating system

1 click on "start" button at bottom left of your desktop

2 click on control panel

3 on left hand side of the window click "classical view"

4 then click on the icon network connections

5 there you will find "create new connection"  or "new connection wizard"on the left hand side just   double click on it

6 a new dialog ll appear click next

7 on the next screen select "connect to internet" and click on next

8 on the next screen click on "setup my connection manually" then click on next

9 on the next screen select the option "connect using a user name and password" and click next

10 you will be asked for ISP name "for eg:fill in AT&T"

11 on the next screen you willlbe asked for user name and password , fill in the respective details

for eg: sam @att.net :username
            ******** :password

12 den click finish 

you will find an icon in the desk top by now. just double click on that icon and try browsinn

you must be up and runnin ! ! !

Sep 14, 2008 | Siemens SpeedStream 5260 ADSL LAN Modem...

2 Answers

Can't Open Internet Explorer


You have to contact your service provider. That's a thing which is done by them to secure there internet service. They will give you the username and password. I evn tried that and they asked me to type the modem name and 'admin' as a password. For example, my modem is STstarcom. so the username wax starcom and password: admin.

Thank you.

Aug 09, 2008 | Zyxel Prestige 841 (91-004-226010) Modem

1 Answer

Internet


type htttp://192.168.1.1 in your browser.
you will be asked for a username and password
enter the default given to you by your router people.
or go thro the manual for the username and pass
once on the configuration page, you should config your router as specified by your ISP.
save the configuration.
that is all you are connected to the internet, Vista will configure your lan by itself, otherwise go to network setting in control panel, and ask vista to diag the network it will configure your network setting automatically.

Jan 08, 2008 | Computers & Internet

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