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Can't get dell printer to print - Dell Printers & Copiers

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Hi, Since I am not sure what attempts you have made, I am giving you general procedure Install the software which came with the printer first. Connect the printer the Computer and try printing.
If there is a problem, try printing a test page and tell us what happened.
Thanks,

Posted on Nov 16, 2008

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Run cleaning utility


  • Clean the Ink Cartridge Nozzles
    • 1 Load printer paper into your Dell A920 Printer.
    • 2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
    • 3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
    • 4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
    • 5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.


  • Read more: How to Clean a Dell A920 Printer ' eHow.com http://www.ehow.com/how_6645628_clean-dell-a920-printer.html#ixzz1Dh2DMoc3

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    I Am Experiencing Poor Print Quality With My Dell™ Printer

    Table of Contents
    Verify the Printer Ink Levels Using the Dell Printer Solution Center
    Clean the printer contacts and print a test page
    Clean the Printer Nozzles Using the Dell Printer Solution Center
    Dell™ Printer Additional Information
    » Verify the Printer Ink Levels Using the Dell Printer Solution Center

    Poor print quality of a document or picture may be the result of low ink levels or dirty printer nozzles or contacts.

    To check the printer's ink levels, perform the following steps:

    1.

    Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
    2.

    Click Dell Printer Solution Center.

    3.

    Locate the printer's ink levels on the lower right corner of the Dell Printer Solution Center window.
    4.

    If the printer's ink levels indicate that ink cartridges are empty, click the Order Ink button to place an online order for replacement ink cartridges.

    For information about ordering ink for your Dell printer, refer to article: Obtaining Ink for a Dell™ Printer


    Back to Top

    » Clean the printer contacts and print a test page

    To manually clean the printer nozzles and contacts, perform the following steps:

    1.

    Turn the printer off and remove the power cord from the back of the printer.
    2.

    Open the printer lid.
    3.

    Manually move the ink-cartridge carrier to the left by gripping the top of the rubber carrier belt and gently pulling it across towards the right hand side of the printer.
    4.

    Take a warm, semi-damp paper towel and gently clean the wiper on the right side of the maintenance station.
    5.

    Lift up on the cap(s) that cover the ink cartridge(s).
    6.

    Remove the ink cartridge(s), and using a new warm, semi-damp paper towel, gently clean the contacts on the ink cartridge(s).
    Verify that the contacts on the ink cartridge(s) is/are sufficiently dry prior to re-inserting into the printer.
    7.

    Re-insert the ink cartridge(s) back into the correct printer slot(s).

    7.

    Close the printer lid.
    8.

    Re-attach the printer power cord to the back of the printer unit.
    9.

    Press the Power button to turn the unit back on.
    10.

    Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
    11.

    Click Dell Printer Solution Center.
    12.

    Click the Maintenance tab.
    13.

    Click the Print a test page icon.
    A test page prints.


    Back to Top

    » Clean the Printer Nozzles Using the Dell Printer Solution Center

    To clean the printer nozzles and contacts using the Dell Printer Solution Center:

    1.

    Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
    2.

    Click Dell Printer Solution Center.
    3.

    Click the Maintenance tab.
    4.

    Click the Clean to fix horizontal streaks icon.
    5.

    Click the Print button.

    Note:
    The printer will make sounds when cleaning the nozzles that are not commonly heard during normal usage

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