Question about Sony Cyber-Shot DSC-P72 Digital Camera

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Black pictures with blue lines running horrizontally through them

When I turn my camera on, in camera mode, I get a black view screen with blue horrizontal lines running through it. The picture I take is of the same. Occassionally, I have gotten the black screen to go away and been able to take a picture, but now the black screen is back. I dropped my camera recently. Could I have damaged something?

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  • Anonymous Dec 16, 2007

    My Sony DSC-P200 has lines running through the pictures. Camera has never been dropped or abused in any way. Any ideas as to what may be wrong?

  • Anonymous Feb 22, 2008

    SONY DSC-F717 Cyber-ShotSometimes at start up, other times, after taking numerous pictures the screen will display violet, pink, blue, yellow lines (bands) running horizontally which are reproduced on image.  This has been an on-goning problem for about six months, but now happens more often, and the bands run vertically.  Charged battery for 5 hours - vertical bands still there in an overall violet hue.  Changed battery and memory chip - doesn't make any difference.  Camera has never been dropped.

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  • 89 Answers

If you are able to see the picture in the LCD in black color and if there are no damages to the LCD -the LCD is fine. There is a back light panel attached behind the LCD which may be defective.Check for the loose connections. If you need spare parts contact me.

Posted on Nov 28, 2006

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I get (have) a black screen when I put my camera in the on position to take picture/video. I can view all pass picture/video, If I switch mode to view. when I switch the mode to take picture or video I...


Try hitting the display button(the small TV resembling icon in the bottom right of the camera). You may have accidentally pressed it while using your camera and caused it to turn off your display.

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My camera shows black on the screen and view finder but when I download the memory card the pictures are there?


This may seem silly, but is it possible that you're accidentally turning the camera on to camera mode rather than review mode with the lens cap on? That would explain a black screen without being able to view images on the card. Just a thought.

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The display is black through the viewfinder and the screen. The menu displays and pictures taken previously on the memory card can be viewed, but in camera mode, the screen is black and pictures taken are...


A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help. http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html

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Set to auto shooting mode, take pictures, if still get black pictures, you need to repalce the lens unit. CCD or shutter defected.

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First try hitting the DISP button (sorry if this offends, but many people have made this mistake). If this doesn't help, next try resetting the camera. Turn on the camera, and hold the menu button for at least five seconds. Believe reset is also in the menus.

If the above doesn't help, then unfortunately this sounds like your CCD image sensor may have failed. This would then require professional repair. Contact Canon at 1-800-OK-CANON.

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The most common cause of this is a failed image sensor. Usually the playback mode will let you view pictures taken before the issue happened just fine and you will also be able to view the menu system just fine. When viewing the screen in an image taking mode, however, there is typically discolorations, horizontal or vertical lines, image bluring or distortions, or simply a black screen.

This situation, if caused by the image sensor, has to serviced and cannot be fixed by the user. If you are within your one year warranty and no user damage has been done to the camera, the camera will be fixed at no charge. If beyond the 12 month period however the customer may opt to have the unit repaired at a cost or take advantage of the Canon Loyalty Program and upgrade to refurbished S3 IS at an alternate discounted price.

Hope this helps.

Sincerely,
HeavyDLB

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Does the camera turn off or does the screen go black? if the screen goes black but the power lamp stays green then the screen is just turned off (power save mode), If it’s just the screen to turn on the LCD. There are 3 buttons just to the right of the screen, press the center button.

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This is a system failure Tell Fuji Support about it but I fear any repair offer will be nearly the price of a new camera- unless of course it is still under warranty

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camera ccd is / has failed - also possible , lens iris is stuck closed ( on monitor , can see very faint snow noise against black background - check if iris opens , by shining penlight into lens );

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Sony (who bought KM) will fix this for free. http://esupport.sony.com/US/perl/news-item.pl?template_id=1&news_id=131

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