Question about Kenmore 63792 Microwave Oven

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Kenmore elite microwave/vent hood model 721.80834500 turntable

Have had some issues with the glass tray getting off its track lately; now it doesn't turn at all...the mechanism (arm) works fine when the glass tray isn't on it, but I guess the weight of the glass is too much for the arm to turn??? also, is it normal for the inside of the microwave to get exceptionally warm (the underside of the top) when only running for a minute or less? this microwave is less than three years old and has been very well taken care of!!

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I bought a Kenmore Elite Microwave Hood Combination Model 721.80823500 at Sears. The installer did not bring the parts to connect the vent to the pipe on the ceiling and never came back. I cannot find the vent/exhaust connetor part to have it installed. No one knows. I appreciate information or installer. Thanks.
isabelmvaldes@gmail.com

Posted on Dec 25, 2008

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Take your round glass tray and plastic three wheeled hoop to a local Sears store, open up the microwaves on display, find the one that is still using something similar, deftly trade out yours for theirs. The new wheeled plastic hoop wheels are slightly bigger and the glass tray raised guides are a bit longer, since the switch no problems like I had. Don't get caught. They do not have those parts for sale at the local Sears store.

Posted on Feb 26, 2009

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