Question about Kenmore 63792 Microwave Oven

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Kenmore elite microwave/vent hood model 721.80834500 turntable

Have had some issues with the glass tray getting off its track lately; now it doesn't turn at all...the mechanism (arm) works fine when the glass tray isn't on it, but I guess the weight of the glass is too much for the arm to turn??? also, is it normal for the inside of the microwave to get exceptionally warm (the underside of the top) when only running for a minute or less? this microwave is less than three years old and has been very well taken care of!!

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I bought a Kenmore Elite Microwave Hood Combination Model 721.80823500 at Sears. The installer did not bring the parts to connect the vent to the pipe on the ceiling and never came back. I cannot find the vent/exhaust connetor part to have it installed. No one knows. I appreciate information or installer. Thanks.
isabelmvaldes@gmail.com

Posted on Dec 25, 2008

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Take your round glass tray and plastic three wheeled hoop to a local Sears store, open up the microwaves on display, find the one that is still using something similar, deftly trade out yours for theirs. The new wheeled plastic hoop wheels are slightly bigger and the glass tray raised guides are a bit longer, since the switch no problems like I had. Don't get caught. They do not have those parts for sale at the local Sears store.

Posted on Feb 26, 2009

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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Glass tray turntable makes noises when heating food


Hi, the rollers on the support mechanism has residue, try cleaning the rollers and the track it follows, should resolve the sound problem

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The glass turntable has for my DAEWOO KOR-1B4H has never properly fit on the turning gear and continually falls off the track. Was this a common problem with the model, or did somebody just put the wrong ...


Hi and welcome to FixYa I am Kelly. You either have the wrong glass tray or one of the wheels on the lower caster / spinner is stuck. I think you have the wrong tray. Daewoo uses several different sizes of glass trays. See this link for examples: (and they are too small!)

http://microwaveglasstrays.com/shop/-c-21_73.html

Note the 10" (254 mm) / 11 3/4" (279 mm) / 12 3/4" (323 mm) sizes and the difference of the caster guides on the bottom of the plates.

I have been trying since 1 minute after you posted just to cross the KOR-1B4H number to a parts reference without success.

I did find one reference here: The price of the tray is outrageous!
http://www.expertappliance.com/partfinder.php
Part number is: Z11-KOR-1B4H -221 $94.33

Honestly I would probably use the email link on the page and ask what the size was of the tray and then SHOP SOME WHERE ELSE!

The interior dimensions of your microwave are:
Interior Dimensions: 14-1/2 in. W x 9-7/10 in. H x 15-1/2 in. D

I searched ebay and came up with this link: http://shop.ebay.com/sis.html?_kw=Daewoo+KOR1NOA+Carousel+Microwave+Turntable+Tray-Glass I think your turn table will be the 2nd one on the list. 14 1/4" That only leaves 1/8" clearance on each side of your unit. The last 2 on the page may be a better match at 13.5 inches leaving 1/2 in. clearance on each side of the turntable.

You can try and email them here and ask what is the replacement part number for the glass turntable: (also ask for a source!) dwap@daewoo-appliance.com

I understand now why you asked FixYa for help. This one was a real challenge.

Thanks for choosing FixYa,
Kelly

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you can order a new turn stub from thermador at there web site they cost around $ 15 and just pull out and push back in

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Our Kenmore model 721.80833500 tray jumps off its track. This has progressively gotten worse over time and now the little end wheel on the rotating arm has broken off. The microwave still works and still...


Found 2 possible solutions on the net. (1) Check the engineering change at a Sears store. They reengineered the glass tray and the narrow plastic band the tray glides on. Get the new items from Sears. (2) Cut 1/4" out of the narrow plastic band the glass tray glides on. Possible solutions that look promising.

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Kenmore microwave 721.80803401 rotating table pops up and stops turning.


I would bet the arm ("ring assembly") is either worn or warped from heat? and is not meshing well with the motor shaft or glass tray.

That is part number 4351W1A003A and you can get it for only $6.30 (compared to over sixteen via Sears) from Tritronics.

The motor is part # 6549W1S018C and if it's the culprit, you can get that for $24.84 from Tritronics, compared to almost thirty-two from Sears.

You should look again and see how loose the arm is on the shaft and which might be worn or warped or out of perpendicular. I think that one of these is the problem.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 21, 2008 | Microwave Ovens

2 Answers

Microwave rotating assembly jumps up and stops turning.


I would bet the arm ("ring assembly") is either worn or warped from heat? and is not meshing well with the motor shaft or glass tray.

That is part number 4351W1A003A and you can get it for only $6.30 (compared to over sixteen via Sears) from Tritronics.

The motor is part # 6549W1S018C and if it's the culprit, you can get that for $24.84 from Tritronics, compared to almost thirty-two from Sears.

You should look again and see how loose the arm is on the shaft and which might be worn or warped or out of perpendicular. I think that one of these is the problem.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Take your round glass tray and plastic three wheeled hoop to a local Sears store, open up the microwaves on display, find the one that is still using something similar, deftly trade out yours for theirs. The new wheeled plastic hoop wheels are slightly bigger and the glass tray raised guides are a bit longer, since the switch no problems like I had. Don't get caught. They do not have those parts for sale at the local Sears store.

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I purchased a later model glass tray which was redesigned and now it works fine.Just take your tray to the store and compare it to a newer one and you will see the difference.

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Turnaround glass tray problem


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