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Re: fabric softner wont go in the tub from the top...
Try thinning your fabric softner with a little water,the viscosity of some is higher than others. (this is how thick it is & varys by brand)i think you will find with a little trial & error this will solve the problem.if not,then contact us again & we will try another option.hope this helps & thanx again for using fix-ya .please rate all replys & again thanx.
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Check and see if there is a cup in the top of the agitator. Some machines have you put it there, turning back and forth during wash doesn't bother it, but the spin to empty the wash water causes the softener to go out through slots in the top of the cup and be held in the agitator. when it stops the softener drains into the tub, ready for the rinse cycle.
You have low water pressure which wont reach the dispenser drawer during rinse cycle. Clean the feed pipe in case there's dirt in the feed gauze located at the back of the machine. The mould on the rubber is dirt in the machinme. A mixture of 1 cap of bleach and 1 small tub of Swarfega mixed with water and put into the drum on an empty wash will stop it geting worse but it cant be removed.
if this is a front load washer you need to raise the top and check all the dispenser hoses for clogged, hardened fabric softener. if you only wash in warm or cold water, the hoses will get built up with soap and fabric softener. you need to do at least one load of hot every month to keep the hoses cleaned out, the hot water disolves it better. as for the smell you can buy a product called AFRESH and follow the directions on the package and routinely use one tablet every month for the odor. if there is a lot of water in the tub, you may have something caught in the impeller of the drain pump. hope this helps.
Liquid Softener was clogged up over time. 1-Put hot water in the place of the Softener slowly and let it over flow to dissolve the solidified liquid. 2-Keep doing this until you see water at the bottom of the tub. 3-Run a small load to clean out the gum.
Water in the fabric softner slot is normal, but for the detergent slot you have to clean out with a tooth brush if you can't get the tray out. If there is water there it is quite a serious block, which is affecting your wash.
this is joyce
You need to call who ever you bought it from and tell them the problem that you are having, I have the same set and I am not having that problem at all. I love my set, just be sure to use the he detergent, or you will have problems that the manufactr will not help with.
Dont overload machine the clothes wont smell clean.
I had a similar problem and removed the complete dispenser drawer and washed it in with hot water. The small inner cups for the fabric softener and bleach should be removed and the hot water directed into the small "stand pipes" on the back side of the covers. It appears the fluids in the cups are siphoned out and if the pipes are clogged at the bottom there will be no flow. Also is the plate is not fully seated, the siphon effect is will not work.
Also, my wife said she does not use the cheaper brands of fabric softener anymore because we think that might have caused some of the clogging.
As a side note, if you remove the top of the washer, there is an adjustable dial where you can fine tune the amount of liquid dispenced. You can try adjusting that too. I think my final fix was to clean the back side of the face plates inside the dispenser and ensure they are fully seated to allow the proper siphon effect.
I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.