The majority of the time when scanning stops working is the ISP has changed settings, whether it be the smtp server itself changing, the ip address of the smtp server changing, or they have turned off non authenticated relay. Have you tried scanning to your computer instead?
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When you scan a doc to email, it will open either outlook express/Windows live mail or outlook and use that to send your email. If you have not configured either of these programs on your pc then it cannot send anything. the way around this is to scan the docs into your say My Documents/Documents folder and then attach them to your email as attchments.
Hi. Here are the steps you need to do to send a scanned document/image using your default email application. Place your orinal document/image on the printer. Using the Productivity Studio software, click email, select the scan type (photo, several photos or document). Click start. Click create email to attach the file to the email message. Hope this helps. There's also a PDF file User Guide you can download from the Lexmark website for your reference. Just click on this link: http://bit.ly/9gZV0u . Click on the 9500 Series All-In-One User's Guide found below the page. Download the PDF file. Refer to Scanning page for concerns about scanning. Good luck!
Try lowering the DPI setting in your scanning software. If you cant find that there are many programs that will resize images. Windows picture manager is one. Save the scan, then resize it using software, then email.
In most cases, you want to scan to file and save the file in a folder of your choice. I have a 7310 xi all in one and I have a folder on my desktop named scans. When I scan a pic or document I save it as a jpg (pic) file or a PDF (document) file to that folder. Then when I email someone, I attach the file using the attach button on the email page.
welcome to the computer world. have fun with it and dont worry about breaking anything cause you cant really. if you scan the document the image will go to your computer so u can attach it and send it in an email.
If you have installed the software of the printer already then you can use the hp solution center to scan a document or a picture. And make sure that you have save the picture or document. After saving it to your computer you can open your email and put the document or picture as an attachments