Suddenly one day the sound stopped working and the light on the control pod appears very dim. I can hear faint music but cant control the volume. Cant get any crisp sound like before. Music is so faint I have to put my ear to the speaker to hear anything. Can this be resolved by replacing the control pod? Or do I have to replace the whole system? Thank you.
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check your wiring connections, sounds like you may have intermittent connection somewhere, and this is the most likely culprit. be certain that all connections are solid. multi pin plugs are notorious for having one bad pin.
Try another set of speakers to eleiminate the BOSE speakers as being the issue (even cheap ones will do). If the problem does not re-occur, the issue is with the speakers. If all the speaker jacks are plugged in correctly, I would consider returning this set, as it looks like the issue is within the circuitry of the Woofer
Hi, This could just be a sign that your Speaker system is wearing out , and done its due...Also have you had any Power Failures or surge's Lately , if so then it could of damaged the Speakers aswell.. Hope you come right bud Happy new year
I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:
First, unplug the power directly at the back of the woofer while the unit was on;
Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;
Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.
Try changing the plug on the control pod, those plugs are fairly weak and prone to breakage. Does there appear to be any strain at all on the plug itself? if so then that is where I would start. If you have a series 2 then I can help you, or if you can find out if the 2 control pods are the same, that would be fine too, but I have a series 2 system companion 3 and if needed I will cut my cable to trace the wiring and then replace your plug for you. my cost for this would be $40, that includes return shipping with priority mail.
Well, there is 2 option here, 1) your sound speakers are not connected corretly or in the right slots on the sound card.
2) your sound card, (internal or external) you have to use the mixer on software to put the right channels for the music you heard. try configuring in control panel, in multimedia devices, the speakers. for 5.1 system, or 2 way speakers or 3
I just fixed this exact problem. There is only 1-2 volts feeding the preamp IC's pin 4 JRC 2059. Positive side of C313 should be 12v(B+ to IC's) found shorted transistor just above C313. Collector goes to V+ 15v from power supply, Emitter feeds the preamp IC's. I used a 2sc3904 (NTE123Ap) unit back up and running