Question about Disney DTD1363-CAR 13" TV/DVD

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Dvd is not working, tv work just fine

I try all kind of dvd and for all of those says "error" after trying to read them. What should be the solution?

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  • buzzcore34 Jan 01, 2009

    my sons lightning mcqueen dvd player wont read dvds at all but the tv itself works fine.please can anyone help.

  • Anonymous Feb 01, 2009

    the tv works the dvd works with some dvd's but not with other..i bought 4 dvd's yesterday and none seem to work

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My grandson's Lightning McQueen dvd player was acting up. The tray would come out about a 1/4 inch and then go back in. Once I got the tip on how to remove the case, I was able to access the dvd player. You must remove all four screws from the bottom of the unit. Carefully remove the smile from the front of the tray. After that you can slide the black tabs toward the front and get to the dvd player. To remove the dvd player, first carefully disconnect all the plugs from the back of the player, better to use a needle nose pliers than to try to grasp each connector with thumb and forefinger as you might inadvertantly pull a wire out of it's connector plug.. Now on each side of the player are two detent tabs. With two small pairs of pliers or needle nose pliers, pull the detents out a little on both sides and then the dvd player will slide out. It helps if you have a third hand to pull the player while you gently pull the detents out a bit. Once out, I removed the four bottom screws and the two top ones that are under the silver tape. Lift up the top from the rear and slide back a little then off. Once the metal cover is off, you must remove the four screws that hold the plastic part of the player to the metal base of the case. I discovered that the tray had jumped off it's track, or rather was probably forced off it's track by my grandson's pulling or pushing the tray too hard. If the tray comes out manually, then the small drive belt from the slide motor is probably suspect. Replace the belt. If the belt is ok, but the slide is off it's track, then carefully pull on the sides outboard from the tray, I was able to put the tray back on it's track. It's a small white pin or tab that rides inside a long track on one side of the tray. Leave the tray slide out while you are putting the four screws back in holding the player to the metal base. Put the metal top back on with the open end on the slide end and press is down onto the metal base. Replace the top two and four bottom screws. Before you slide the player back throught the detents, aim the extended slide throught the slot in the front of the case and snap the smile back on. If you don't have the slide out and it gets pushed back into the player, the slide will lock in and you won't be able to snap the smile back onto the front of the slide. After that you can pop the players notches back into the detents. Plug all connectors back into the back of the player. Align the tabs through the slots on the bottom of the unit and slide them back until the four screw holes line up. Put the four bottom screws back in. Put the cover back on allign it so that the two screws that go to the case on each side that were hidden by the fenders. Replace the top two screws and the two counter sunk screws where the video and audio inputs are on the back. Replace the wheels. Each wheel must go back on it's correct side, Line up the tab and the space in the back of the wheel and push the wheel back in on each side. Replace the three screws in the middle of each wheel and put each fake lug nut back into place. Use a small pair of pliers to gently squeeae the tabs of the lug nuts so that they will go in the slots easier. Plug the unit back in, turn on and after you select dvd, then you can press the open/close button for the tray to come out.
No parts were needed, as the one small drive belt that comes off the tray motor had not stretched or broke. Great patience is needed just for the removal and replacement of the back of the case.

Posted on Jan 04, 2009

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