Question about Lexmark X1240 All-In-One InkJet Printer

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I bought a new ink cartridge, and when i install it, it says ...

It says its almost empty!!??
My model is a x1240.
I bought a new colored ink cartridge and it says its like 90 % empty. Why is this.
I was also told that my  x1240 can take a black cartridge 16 and 17 and it turns out, it doesn't register my 16 that i just bought. Can anyone tell me why?

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Try updating the firmware of your printer to refresh the printer. Try using this site http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:0:0:0

Posted on Nov 16, 2008

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1 Answer

Keeps saying insert colour cartridge when we have just bought a new cartridge of correct spec. Says incorrect colour cartridge installed.Impossible to get past!!!


Hi,The most common reason for missing or incorrect colors is a print cartridge with one of the following problems:
  • One or more of the ink colors is empty. The black ink and all three colors of ink in the tri-color cartridge must be available or colors will be incorrect or missing. Under normal usage, the print cartridge will run low on one color of ink shortly before all ink colors are emptied.
  • The protective tape is not removed from a new cartridge.
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I don't know how to change the ink bought this printer from a guy at work no manual


Lift the scanner cover from the right-hand side of the MFC until
it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Cover is Open.

Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.

Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.

Remove the cartridge covers.

Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.

If you wait until Ink Empty message is displayed on the LCD,
the MFC will automatically reset the ink dot counter.

If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

Hope that helps you!

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yes you need to install all cartridge before printing any page ...I have also this model...but u need to install all 4 cartdge. before printing any page wheather color or blacknwhite..

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1 Answer

Lexmaekx1240


Even with out the Black cartridge installed the X1240 should use the color cart to make a "composite" black. I would suggest calling Technical support to troubleshoot that issue ad get you to test the cart itself

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did you tried to set the properties to mono ?

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i ended up putting a color and black cartridge in and everything is fine.

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