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Anita
Anita Posted on Apr 22, 2012
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Sony KDL-32NX503 I have no channels 1-9 after retuning.

I have tried retuning several times and I can't get channels 1-9. Do I need a software update or maybe a new ariel. I don't know what is wrong as the first retune on the 4th April I received all the channels.

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  • Anita Apr 28, 2012

    Thank you for your solution. In the end I did a manual re-tune and found all the channels and programmes. It takes quite along time but is worth it.

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The Knight

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  • Sony Master 76,851 Answers
  • Posted on Apr 23, 2012
The Knight
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Do a factory reset to this set. Refer its user manual for details.

2 Related Answers

Anonymous

  • 6 Answers
  • Posted on Oct 05, 2009

SOURCE: no digital yet tried to retune but greyed out.

Just got through to Samsung support. Turns out the freeview card had frozen and needed a reset. To do this put tv on standby. then press in serries these buttons on the remote: 'info' 'menu' 'mute' 'power' TV will then turn on with a default screen. Press 'arrow down' button untill you reach option 12 'reset' . then push the 'right arrow' and tv will reset and start in plug and play mode and commence a scan when you've set the time. Just retuned mine and its back to normal. Hoorah!!! :-)

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Anonymous

  • 4 Answers
  • Posted on Apr 04, 2012

SOURCE: I am trying to retune today 4th April I select menu, then set up, installation, first time installation,

You have a life right your will will or should find the answers you need so just take your time and figure it out if you truely want to you will

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Why does my TV fail to tune to ch.130
This is a common problem. Looks like a firmware update is required. These are usually done over the air (OTA)
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  1. Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

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If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/
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  1. Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
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If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

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http://www.freeview.co.uk/_retuneinfo/
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  1. Press the [i+] button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If toy wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.
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