Question about Microsoft Windows XP Home Edition
The sound on my computer won't work. I troubleshot and narrowed it down to my audio device not being active
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Posted on Jan 02, 2017
Tips for a great answer:
if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administration tools computer management device manager scroll to sound video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to
click start control panel sounds and audio volume advanced speakers make sure you have selected the
(appropriate speakers) also audio you will find 3 drop down lists make sure you have the selected correct speaker settings there
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
if his does not fix the problem
click start control panel sounds and audio devices you can adjust the volume there also select speaker
volume you can change your settings there you can also tick in the box place icon in taskbar for any
further volume control settings you will need to right click on the speaker volume icon system select adjust volume
click start control panel sounds and audio volume advanced speakers select the appropriate speakers
from the drop down list or navigate to the device manager scroll to system devices + to expand system
speaker right click properties then select use this device (enable) also you might check
the speaker plug/outlets is usually at the back of the computer or if its a laptop on the side
you will have to open up the computer to check the lead attached to the rear of the input plug make
sure the connection is good with no dust as dust causes static electricity
clean your computer of dust using a fine air blower from a compressor making VERY sure that there is
no MOISTURE in the air line or use a can of compressed air specifically around the sound card and the CPU central processing unit
dust causes static to build up in a computer
if its a desktop swap the speakers around if one still does not work its either a faulty speaker or the speaker connection
hope this helps
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