Question about HP DeskJet 697c InkJet Printer

1 Answer

Computer will not recognize printer

I have had this printer for a while now ...never had any problems but after trobles with the ram (new mem installed) i have not been able to install my printer...i have tested cables and port (LPT1)all is ok...the printer turns on normal but the comp will not recognize it. HELP!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers
Re: computer will not recognize printer

* access your BIOS setup during booting. look for USB options and enable them if they are not properly enable/set. * try to update/reinstall,replace the printer driver.

Posted on Apr 05, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

966having troble whit dell

make sure all leads connecting to your printer have dust free secure seating

You might have to uninstall the printer restart your computer then reinstall your printer
click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you

might see a yellow? ! question exclamation mark or a red X this will mean you need to install a new driver for this device right click to update driver

hope this helps

Jul 16, 2012 | Dell Photo AIO Printer 966

1 Answer

What does printer code "mem test failure 1/6

Hello carmen_alley,
This means the memory test process failed due to a bad module. DIMM ( Dual In-line Memory Module ) is the memory of your printer. It is really similar to computer RAM (memory).
If the printer is under warranty I would contact the manufacturer for a repair/replacement. If it is not, I would still contact them and get further information on what DIMM you would need to purchase to replace the bad one.
Hope this helps!

Jun 29, 2011 | HP LaserJet P3005dn Printer

1 Answer

My printer shows memory error on its screen why?

Mem test failure replace Dimm 0 or Mem test failure replace Dimm 1
If either of the are the messages displayed, the problem lies with the mother board (formatter).
DIMM 0 = On Board Memory - cannot be changed. DIMM 1 = Add On Ram - Can be Changed
Make Sure the printer firmware is up to date FIRMWARE
Most Likely the formatter board would require replacing.

Feb 03, 2011 | HP LaserJet 2420dn Printer

1 Answer

My Brother 7820 has paper jam problems. Also, It tells me to change drum soon but it has a brand new drum. Please help.

The brother website has a great troble shooting area. Also if you can not get it fixed using the website the people at brother customer support are very helpful. I am talking from experience.

Oct 25, 2010 | Brother MFC-7820N Laser Printer

1 Answer

Memory upgrade for Brother HL3040CN?

i had an old laptop laying around, pulled one of the mem chips out and stuck it in the printer. Works super great and no longer get an "out of memory" error. it was just a 128 meg stick of pc100 laptop ram

Jul 15, 2010 | Brother HL3040CN Laser Printer

1 Answer

Dell 926 won't recognize new color cartridge

Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity

Jun 17, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Canon PIXMA MP780

The problem is not the printer or the make of printer: The problem lies with the PC

Jul 06, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

20 mem overflow

The printer received more data form the computer than can fit in its available user memory. You may have tried to transfer too many macros or soft fonts, or graphics that were too complex. This problem is also caused by printing too many typefaces at 600dpi. Press Continue to print the transferred data, then simplify your print job or install additional memory. I don't know why it would just start doing it, perhaps a memory module has gone bad and there is not as much available RAM as there used to be?

May 14, 2008 | HP LaserJet 4 plus Printer

3 Answers

OCR with Brother MFC 5440CN

Abbyy finereader 6 works well with the 5440cn. The latest version is 9.

Apr 11, 2008 | Brother MFC-5440CN All-In-One InkJet...

Not finding what you are looking for?
HP DeskJet 697c InkJet Printer Logo

Related Topics:

66 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

94039 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides