Question about Olympus Camedia Stylus 300 Digital Camera

4 Answers

Lens won't come out, or turn on--but that's not how it started

Hi,
First, I had a problem with the camera shutting itself off while I was trying to use it. The lens would suddenly go in and it would shut off. But, if I could keep it on long enough to get the shot, it was fine. Then I took it in to Mike's Camera in Boulder to have it repaired. The guy at the repair counter took it from me and poked around with it until it totally locked up and wouldn't come on/out at all. Then he handed it back to me and shrugged his shoulders. He didn't say, "well we'll have to spend some time with it--" Just handed it back, now TOTALLY broken and useless. I was so frustrated that I just walked out with my broken camera. I don't like throwing things out, and really liked the camera. But, after my experience trying to get it fixed at a locally respected (I think) camera shop, I wonder if it can be repaired at a reasonable cost???

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  • cleggkat Nov 16, 2008

    In response to my first solution which suggested that I could replace the camera at less cost if it was "completely broken". Well, if I could get it to turn on and the lens to come out like it did before I took it in to Mike's Camera, it wouldn't be worthless any more. I could still take great pictures before I walked in to the repair shop. It was just annoying to have it shut down on me, and miss the occasional picture that was a fleeting moment.



    As stated before, I don't want to discard a perfectly good (with the exception of this problem) camera. Do any of the experts know what is causing this problem? Is it a sensor of some sort that just needs cleaning, or is it a breakdown of something more serious? We use to be able to fix things rather than toss them out. With resources dwindling here on earth, I think we should try to get back to that?



    Can I get some advice on what I could do myself to fix this? It is not helpful to be told that I could buy a new one cheaper than fixing this one. Sorry, but I paid my $10 to get guided through some corrective measures that I could take myself, not to be told to throw it out. I could get that for free (and have, since that's our culture).



    I appreciate any advice that might lead to this camera functioning again. I've got a tiny screw driver and since the camera is no good to me now, I might as well try. Is there a tech out there with some useful advice?



    Thanks!

  • cleggkat Nov 16, 2008

    Hi,
    First, I had a problem with the camera shutting itself off while I was trying to use it. The lens would suddenly go in and it would shut off. But, if I could keep it on long enough to get the shot, it was fine. Then I took it in to Mike's Camera in Boulder to have it repaired. The guy at the repair counter took it from me and poked around with it until it totally locked up and wouldn't come on/out at all. Then he handed it back to me and shrugged his shoulders. He didn't say, "well we'll have to spend some time with it--" Just handed it back, now TOTALLY broken and useless. I was so frustrated that I just walked out with my broken camera. I don't like throwing things out, and really liked the camera. But, after my experience trying to get it fixed at a locally respected (I think) camera shop, I wonder if it can be repaired at a reasonable cost???Comment by cleggkat, posted on Nov 16, 2008
    In response to my first solution which suggested that I could replace the camera at less cost if it was "completely broken". Well, if I could get it to turn on and the lens to come out like it did before I took it in to Mike's Camera, it wouldn't be worthless any more. I could still take great pictures before I walked in to the repair shop. It was just annoying to have it shut down on me, and miss the occasional picture that was a fleeting moment.

    As stated before, I don't want to discard a perfectly good (with the exception of this problem) camera. Do any of the experts know what is causing this problem? Is it a sensor of some sort that just needs cleaning, or is it a breakdown of something more serious? We use to be able to fix things rather than toss them out. With resources dwindling here on earth, I think we should try to get back to that?

    Can I get some advice on what I could do myself to fix this? It is not helpful to be told that I could buy a new one cheaper than fixing this one. Sorry, but I paid my $10 to get guided through some corrective measures that I could take myself, not to be told to throw it out. I could get that for free (and have, since that's our culture).

    I appreciate any advice that might lead to this camera functioning again. I've got a tiny screw driver and since the camera is no good to me now, I might as well try. Is there a tech out there with some useful advice?

    Thanks!

  • cleggkat Nov 16, 2008

    Hi,

    Thanks. Tell me though, if it were a firmware problem, would the guy messing around with it (he removed the cover), have caused it from-- basically working but shutting down occasionally--to not working at all. That leads me to believe that what ever he did exacerbated an existing mechanical problem. Do you think there is any sense to my reasoning? I'm not trying to make him or the store responsible, I just won't go there for anything in the future because of the way it was handled.



    I will try to talk to a service person there, and do appreciate your adivice. I called (or emailed) Olympus when it first started closing on me and got pretty much a "mail it in and we'll see, but you should just buy another camera" answer. Of course that is what Olympus would want me to do, and actually I have bought another Olympus because I liked this one so much. But they no longer had the same model, and I don't like the one I have as much. I couldn't afford an equal level this time. So, I'd really like to fix this if possible. I don't hold out much hope that they will help much. That's why I wanted to have it fixed by a pro locally. That didn't work out, obviously!



    I'll see if I can connect with a person in service who knows his/her stuff. But I suspect that I may be guided toward a telephone person who will tell me to buy another camera:):)



    Thanks again. I'll try. I had hoped that you guys would be the service guys who could guide me toward a "get your jeweler's screw driver out and gently straighten out the little gizmo you see under the cover" sort of solution. Perhaps it isn't that sort of problem, as you say. It just seems that since mechanical manipulation made it worse, maybe some mechanical manipulation could make it better??

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No profit to repair your camera, better buy a new one
IF you pay for your old camera repair, there is more chances that your camera is again in the not working condition, better buy a new one 
THANKS

Posted on Nov 16, 2008

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  • Master
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Well, if the batteries are OK, then I would say there is an issue with the circuitry, if it is shutting off by itself. This is not a simple fix that can be done as a DIY, if you have no prior experience. You may have to replace the entire PCB inside. Of course, you could try slapping the camera against the palm of your hand and see if this helps. If it works, great, but is indicative of some loose contacts inside, and is a temporary fix at best.
2 options:
1. If under warranty, get it repaired.
2. Take it to a repair shop to get it correctly assessed and repaired. If the cost is too high to warrant a repair, then decide if it would be more prudent to actually get it fixed or purchase a brand new one.

Posted on Nov 16, 2008

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I am thinking that a possible firmware upgrade is needed. Olympus should be able to send you a file that you can download onto the camera from your computer. Many times they will want you to send the camera in, but this is where I would start as long as the camera parts all work. So, call them, explain the situation, and they will advise you whether they have any upgrade for this camera or at least they should know what exactly went wrong if it isn't the firmware. I suggest being directed to someone in service as they are the most help many times. let me know if you have any other questions. their phone number is below

(800) 622-6372
Monday - Friday
8:30am - 7:00pm Eastern Time

Posted on Nov 16, 2008

  • Benjamin Patri
    Benjamin Patri Nov 16, 2008

    well, the only reason I don't think it is mechanical is because you said that it would still take pictures and will still come out fully and would work occasionally. If anything, it may be a problem on the circuit board but usually this isn't something worth dealing with especially if you don't have expertise in fixing electronics. If anything, I would've seen or still would see if Olympus would give you some credit towards a new camera in exchange for this one or at least see if they will take a look at it without fixing it and give you a free estimate but again, I don't think it is mechanical because of it still being able to work and the lens could extend all of the way so just see what Olympus will give you for options and go from there. If the lens didn't extend or move all of the way out, I would tell you to open it up and start checking the gears, and motor, but since it was working, I don't know what mechanically could be wrong, possibly the motor has gone bad and needs replacing but that still doesn't quite explain why it would go in and out in the first place.

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  • 181 Answers

If you say it is completely broken i would suggest you not to get it repaired as at the same cost u would get the new one.

Posted on Nov 16, 2008

  • fixyy Nov 16, 2008

    such camera should be repaired only in the case of minor problems, as even after repairing the major faults  it wont give u the satisfying outputs. buying a new one is more advisable.

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