Question about Epson Stylus Photo R300 InkJet Printer

3 Answers

Epson R300 printer cd/dvd tray

Sir i am having a problem with the error message cd/dvd tray not set correctly
i have try your solution, clenning the roller's, clenning the white marks on the tray, but iam still getting the same error message.
please can you help, this si the second printer i have had the problem with.

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  • Johnboy61
    Johnboy61 Nov 18, 2008

    thanks for the quick reply what tool do i need to reset my printer

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3 Answers

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  • Epson Master
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Does the machine try to bring the tray in before giving the error or does it display error straight away? Does your CD tray have a clear plastic strip on the leading edge or is the type with a thick black wedge design? Resetting the firmware will have no effect.

Posted on Nov 18, 2008

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  • Epson Master
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You can try and reset the printer if you dont have the tool let me no

Posted on Nov 18, 2008

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I had the same problem and after a few uninstall and re-install, what I did is to pull the printer away from the wall, and voila! it works fine.
What happened is I didn't realize that when it pulls the tray in, it pushes out on the back, and as it was close to the wall it couldn't, so I got the error message.

Posted on Dec 02, 2008

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Posted on Jan 02, 2017

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I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
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It sounds that there is a possible hardware failure concerning CD/DVD guide cover. We can try this to resolved that issue:

1. Turn off the printer.
2. Close & open the CD/DVD guide cover for three times and make sure that the CD/DVD tray is not inserted.
3. Close CD/DVD guide, Turn the printer on. If printer is ready, press the maintenance button.
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If the above step wont resolved that issue your printer may need to send to a nearest Epson Authorized Service Center.

--->>> Tirzo

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Hi Chillyslade,

Try this..

Close the CD/DVD guide, then press the font28.gif maintenance button.
If the CD/DVD tray is inserted, remove the CD/DVD tray, then close the CD/DVD guide

Hope this works, kindly let me know by providing your valuable rating.

Thanks,
Robosoft.

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If you had to push the tray up hard, it could just be that the sensor is now mis-aligned and not detecting the draw is closed. You can check the voltages from the sensor to determine if the sensor is switching. Get yourself a service manual for the printer (aaprox £3.50/ $7.00) to help you get to the sensor and test it's funtion. Try http://www.TheServiceManualShop.com or http://mikeburton.tradebit.com/files.php/1003

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