Question about Dynex 4-Port Ethernet Broadband Router (DX-E402)

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No internet connection threw Dynex DX-E402

When I try to hook up the Dynex 4 port router, I have connectivity to Xbox and PS3 but not the computer. Tried to refresh IP, tried to enter 192.168.1.1 and get nothing. Called tech support, had me refresh, release, renew, default gateway was blank, so they said call microsoft. They wanted 80 dollars to help. Please help

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  • cheri_mcinty Nov 16, 2008

    the connection is wired. Using Windows XP.

  • cheri_mcinty Nov 16, 2008

    Followed steps, made sure Obtain IP automatically and DNS servers were both checked. Still no good. Checked ip address it was the 192.168.1.1, checked the light, all good. Right click on internet connection and it says connected. Open up internet explorer and says page not found, type in 192.168.1.1 into the address and nothing. Other systems hooked up through the router work. PS3 and Xbox both have internet connection, but not the computer.



    Computer is hooked up to connection 1 on the router.



    When i check the IP address under local area connection, the default gateway is blank. Should it be?

  • Jannette Amandy May 11, 2010

    How is your computer connected to the router? Wired or wireless? What is its Operating System?

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  1. Go to Control Panel on your computer. Then Click on Network Connections. Look for Local Area connection. RIght click on it and click properties.
  2. Look for Internet protocol TCP/IP. Select it and click Properties. Make sure that Obtain IP address automatically and Obtain DNS servers automatically.
  3. Then, check the IP address of your computer by doing a right click on Local area connection again, but this time click on Status then click support. The IP address that your computer should have is in the range of 192.168.1.x
  4. You may also check if the Ethernet light on your router is on for your computer's connection.
Hope this helps!

Posted on Nov 16, 2008

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What is the IP address that you get when you performed step 3?

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see their site for more info.

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