- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It is probably not turning on due to extremely low battery. Have you been using it for quite a few years? Then there may be a problem with the battery. But before that, please try connecting the player to another USB port on your computer, or removing any USB extensions except what SONY provided, or upgrading your USB driver. If nothing works, I'm afraid you'll have to refer it to a service center.
You may try connecting the Walkman to different functional USB port on the Computer or different Computers. Press and hold the Reset button for 30 seconds then try charging it. If the issue persists then you may try using a different USB cable. If the player doesn't charge even after using a replacement USB cable then service will be required.
Here is a link to instructions. I found my fix for frozen S616F was to use the Reset feature. It requires inserting a small pointed object in the hole at bottom of device. http://www.docs.sony.com/release/NWZS515_S516_S615F_S616F_S618F.pdf
I had the same problem. I had not had any problems for months and suddenly it wouldn't connect. I got on live chat w/ Sony (3 times) and finally got someone who seemed to know what they were doing. I have a Sony computer and they had to send me a link for a USB "patch". After downloading it, it fixed it.
I'm pretty sure I fixed a similar problem. Go to your device manager on your PC and uninstall the walkman driver. After this is complete just plug the walkman back into you Pc and the plug and play will download the driver again. This worked for me. My operating system is Windows vista.