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My internet is not working. When MSN messenger checked for basic conductivity it said that the "Default Gateway appears to be offline." Is this a problem with my computer or with my whole appartment building's intenet system? If it is my computer how do I fix it?

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  • rabbitc2001 Nov 16, 2008

    Perhaps I have been unclear. It doesn't look like I have an external modem or router. My internet is probably through my appartment's network. When I go to mynetwork connections my connection is listed under LAN or High-Speed Internet and it says "Local Area Connection: Connected, Firewalled, Intel(R) PRO/100 VE Network Connection" All I have is my ethernet cord plugging my computer directly into the wall. I unplugged it, restarted and plugged it back in as you suggested. I am signed in on messenger now and it will let me see who is online (which it wouldn't do before) but it won't deliver any messages and webpages will still not open. I have firefox and whenever I try to go to a website it says it cannot find the server. I don't know if this helps to make my problem more clear or if the reason it didn't work was simply that my entire building's internet is down or something.

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Frist do you see all the lights on router or modem on...if so what error are you getting after you try to connect...if you have an offline issue if all about is yes..and you get a cannot display the web page..try opening the brower and click on file and see if there is a check next to off line if so then click on it to uncheck....

Posted on Nov 15, 2008

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-that is stating that there is an issue between the gateway AKA your router and the internet.

-try restarting computer first, if that fails to give you an actively working connection. if that fails try the following and that should clear up any issues you may have unless the internet is down for whatever reason, unpayed bill etc...

-so if there is a modem and a router unplug all devices from each other and unplug the router and modems power cords. restart computer. after windows boots up plug in ethernet cords back appropriately (telephone looking cables) to each other. plug the power cord to modem first then the router's power cord and your internet should be restored.

Posted on Nov 15, 2008

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1 Answer

Can't log in to msn.com


When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


Register for Account


The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.


The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


Incorrect Password


The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


Browser Issues


A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."


Internet Issues


A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.


Also, check that you're working online instead of offline, which can prevent you from logging in.


Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in MSN.com) or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


Hope this helps.

Nov 26, 2012 | HP PC Desktops

2 Answers

Wont let me log on


What internet browser are you using and the version? For example Internet Explorer 6 or Mozilla Firefox 3. Internet Explorer is the "e" on your desktop.

Have you ever been able to successfully surf the internet on this computer?

If so, try clearing out your temporarly internet files and cookies. It depends on what browser you have on the computer for steps.

Internet Explorer: you would right click on the "e" on the desktop and left click on properties from the drop down menu. Then depending on what version you have....you would clear history, delete cookies and delete files...for example.

The other thing you might need to do is remove MSN Messenger from your startup folder so it doesn't even open anymore causing grief.

Mar 31, 2009 | Gateway PC Desktops

9 Answers

When i am on msn and want to put on webcam a message appears in a conversation saying Messenger is not available right now. Please try again later. (0x8ac70202)


This might be a compatibility problem between your webcam drivers with the new Windows Live Messenger program. You may want to:

1. Update your webcam drivers and see if Windows Live Messenger can detect it when you run the Audio Video setup from its Tools menu.

2. Or you can downgrade back to the older version of Windows Live Messenger which is compatible for your camera. Doing this however also requires that you uninstall all the Windows Live Beta products from your computer.

Note: You will not see a separate Windows Live Messenger on your Add/Remove programs, instead you will either see there Windows Live Beta products or Windows Live Essentials.

You can download the older versions of Windows Live Messenger from:

Windows Live Messenger 8.1:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en

Windows Live Messenger 8.5:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en


~ Carlos

Nov 10, 2008 | PC Desktops

1 Answer

Book fell on laptop now computer won't go to home page and reads "check cable"...can it be fixed by systems cd rom disc or does it need mechcanical repair...please advise libby and jason...


Hello LM907,
When you say the computer won't go to 'home page' are you referring to the internet home page that it normally defaults to such as MSN or Yahoo? If so.. then go to the internet and once there select the [TOOLS} tab up top.. at the bottom of that tab select [INTERNET OPTIONS] you can type in the window where you want the home page to be.. for example..if you want it to start with Yahoo.. you can type http://www.yahoo.com/ or.. if you are on the homepage that you want to be on.,select {USE CURRENT} and that will make that page your default /home page when you log in to the internet.. I am not sure I answered your queston but if I didn't .. then please elaborate on what it is you need..I will try to help you..

Sep 22, 2008 | Gateway PC Desktops

1 Answer

Error code 80048820


MSN Message error 80048820, unable to signin

Problems:
- While you try to Sign in MSN Messenger you getting an error message with the no. 80048820
- Unable to Sing in

Probably reasons-
- Your system time/date incorrect
- Internet Proxy setting incorrect
- softpub.dll disable/missing
- Firewall does not allow to access, etc.

Solution-

Step#1

- Remove Internet Explorer proxy server settings and check the 'Automatically detect settings'.
- Launch Internet Explorer, click "Tools" and then click Internet Options. From the Internet Options dialog box, go to the Connections tab. Click LAN Setting. Uncheck the Use a proxy server for your LAN checkbox. Finally tick/check: 'Automatically detect settings'.

Step#2
- Correct the computer system's Time/Day as current (if required).

Step#3
- Click Start (Button), and then click Run, type regsvr32 softpub.dll click ok.

Step#4
- Turn off the firewall. Check firewall settings such as Norton: "Block access to secure sites". If this cures the problem, make sure that Microsoft's MSN Messenger is allowed full access through your firewall.

Reference from:

http://www.trulybangladesh.com/itnews.php

Aug 12, 2008 | PC Desktops

1 Answer

I am trying to download windows live messenger, but when i do, it says that i am working offline, even though i have connected to internet!


FYI, just because you see a page open within your Browser, that in itself doesn't mean you're connected to the internet as the page may have been cached (saved). So to verify connectivity try to navigate to another page by clicking a link in the one you're on (such as the download link that gives you the offline error) or typing in a URL to another site and verifying connectivity. Once you have established connectivity to the Internet (not just your network) then try to download Messenger from Microsoft again.
If you have verified connectivity and still get the offline message, then try downloading Messenger from another source, maybe that will help.

Aug 07, 2008 | PC Desktops

1 Answer

MSN Explorer


Uninstall MSN and reinstall. Make sure you uninstall it from
start/control panel/add/remove programs ...then go to

http://get.live.com/messenger/overview for windows live or

http://www.microsoft.com/downloads/details.aspx?familyid=e1fcdfbd-bdb1-44e9-b6ee-bf0ec49f393a&displaylang=en

For msn 7.0

Let me know if that helps...

Feb 25, 2008 | PC Desktops

1 Answer

Toshiba Satellite A200-AH5 Troubleshoot


The type of pc is not as important as the type of webcam at this point. The story also needs more details.

If you had a Logtec webcam and at first it only worked with its custom made software, what did you do to make it work with MSN?
----------------
Based of the info provided, I would
1. uninstall all cam software while the cam is unpluged,

2. Reboot the pc. Then plug the cam in.

3. When windows detects the cam, it will ask for drivers, do not click on search on windows update website, click the option to choose from a specific location and then browse to the cd provided.

4. Try and load msn now. The msn website or the cam company sometimes have a patch to make the cam and the messenger work together. I would check the cam website before looking around the microsoft site.

Jan 11, 2008 | PC Desktops

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