Question about Dell Dimension 4700 PC Desktop

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Cant boot from CD Drive.. cannot be seen in the bios

Hi. My friend gave me his dell 4700 today, and i put my harddrive from my old computer in the dell 4700, and now it wont start. I want to re-install windows on it, and when i press f-12, many people have said select the CD-drive to boot from but its not even there. The only options are "System setup", "Boot to drive partitioning" and "Hard drive diagnostics". I have checked and the DVD drive is correctly connected, and so is my hard drive.

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  • ollie_syms Nov 15, 2008

    I've tried that and its still not picking up my hard drive.



    Keep the suggestions coming.

    Thanks for your time.

  • ollie_syms Nov 15, 2008

    So yeah.. I'm guessing its not detecting my hard drive or cd drive for some strange reason.

  • ollie_syms Nov 15, 2008

    And the computer was working fine before my friend gave it to me. It doesnt make sence! :(

  • ollie_syms Nov 16, 2008

    A, B, C lights are green, and the D light is a yellowy orange colour.

  • ollie_syms Nov 16, 2008

    Right i've found the problem. My hard drive has actually died because it is detecting my dvd drive. I actually did manage to load up my hard drive and get onto windows once, but then a blue screen came up saying hardware failure etc. Will need to invest in a new hard drive by the sounds of it, and most likely a SATA one and not a ICE one :)

    Thanks for your time guys.

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I am havig the same problem with the same product. The only difference is that my hdd can be seen in the bios but when i use the same bus cable to connect the dvd rom, the rom is not see. Its shows 'not detected in the bios.

Posted on Sep 21, 2015

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So now we need to know if power is getting to the cd and hard drive. Without a power supply tester it will be hard so I"d take the power supply out and ask my local pc repair shop to test it for me. If it's good then I'd be thinking motherboard. Since neither the cd or hard drive are detected it wouldn't make since that both ide cables had gone bad. I"ve found some info at http://support.dell.com/support/edocs/systems/dim4700/sm/adtshoot.htm#wp1054081
which has trouble shooting light codes. I"d be interested in what the error code on the lights is. It also has diagrams for those of us that don't know about the inside of pc's.
The way I troubleshoot the motherboard is to take everything off the board, then one at a time reseat the RAM then try to power on the mb and listen of beeps. Then hook up the ide to the cd and listen for beeps. then the hard drive and listen for beeps and look for messages on the screen. Let me know what the status is.
Thanks,
Henry

Posted on Nov 16, 2008

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I have the exact problem with the same dell model.

when you say make sure ide cable is connected to the hard drive, do you mean i have to take the computer apart? i have no knowledge of computer hardware, though i'm willing to try with step-to-step instructions.

i went into my bios and set cd-rom to first. the ide, it says, is not present in brackets.

would i need to enable the ide somehow in there? i cant find it in bios.

thanks for your help!

Posted on Nov 16, 2008

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Make sure the hard drive is connected to the ide cable that has a blue end. Don't connect anything else to this cable. when the pc is booting up watch the screen for the option to enter setup usually Del, or F2. Once into the bios see if the boot options are set to cd first and ide 0 second. You can also see if the hard drive is being detected in the bios.
Hope this helps. Let me know.
Thanks,
Henry

Posted on Nov 15, 2008

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