Experiencing some horizontal banding issues. The picture printed has some faint blue/black lines running through it
SOURCE: OKI C5100 only printing cyan
I need to know if the test page that the unit prints as "Demo Page" comes out fine. If this is the case, your problem is within your application (software) or computer connection (check all cables). If this is NOT the case, I'll need to know more about your scenario. Operating system, type of connection (USB, parallel) and what are you trying to print. I'll be waiting.
SOURCE: Yellow Lines on every print
If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid) Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
SOURCE: Poor quality print
Try cleaning the LED heads. These are located in the lid and are facing you when you have raised the lid. A quick wipe with a dry cloth or tissue should help. If in doubt, check the user manual.
SOURCE: Oki C3100 - v poor print quality
Hi Errol
The way to identifiy your problem is to send a full colour print to your printer and open the top just as the paper starts to come out . if you then remove your toner / drums for all the colours you can see the transfer belt if the quality of the image that you can see on the transfer belt is good and clear your problem is with the transfer form the tranferbelt to the paper and not any toner /drum issue and the most likley cause is the transfer belt itself "but before you relpace it remove it and clean around the electrical contact points and generally make sure the internals of the printer is free of loose toner .
Regards Alan (Alstech)
If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid)
Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
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