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My son has an HP G6062 laptop with Vista and he cannot use the keyboard to access Windows.

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If you can get into the bios settings using the keyboard but when it get to the windows logon screen the keyboard stops working then it could be driver issue within windows.
Get hold of a usb keyboard, and plug it in to the laptop with the power off, start the pc, if the usb controllers are enabled in the bios you should be able to use the other keyboard until you work out what the problem is with the laptop keyboard

good luck

Posted on Nov 15, 2008

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Posted on Jan 02, 2017

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My son cannot get to his new email address


I am sorry but without more information I cant help you or him.
I need to know what kind of email address he has. Is it one of the cheapo free ones from google (gmail) yahoo or hotmail? Or is it a good old smtp email address that you would access from outlook express or windows email program?
windows xp and older used outlook express as a default email program. Vista and newer have a windows mail program somewhat inferior to the old outlook express.

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HOW TO SET UP MY WINDOW VISTA IN FRENCH


Unless you have Vista Ultimate or Enterprise, you'd have to
purchase and install an French version of Vista. MUI (Multilingual
User Interface) packs are only available in Windows Vista Ultimate and
Windows Vista Enterprise.
International keyboard (Windows Vista)
  1. Open your Control Panel
  2. If in Classic View, click Control Panel Home in upper-left corner
  3. Under Clock, Language, and Region, click Change keyboards or other input methods
  4. Click Change keyboards
  5. Click Add
  6. Scroll down to English (United States)
  7. If you don't see a list including United States-international, click + to expand
  8. Choose United States-International
  9. Click OK in each dialog window.
  10. Read Using the international keyboard (above) and, if necessary, Troubleshooting the international keyboard (below).
See this info on this link:
http://french.about.com/library/bl_faq_accents.htm

Joyeux Noel!

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 25, 2008 | HP Computers & Internet

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Blue Screen problem


is your keyboard usb? If so it may be that your keyboard is not recognised until windows boots, in which case plug in an old ps/2 type keyboard and see if you can change the options then

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The 25digit key .. is probably the vista key. You need to get the Office key. Usually this is on the jecket for that Office CD

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Keyboard doesn't work properly


Turn on your computer, go to the control panel, if you are using Windows XP, click on switch to classic control panel" and then go to Accessibility Options. There is a keyboard tab that the settings can be changed to help people with disabilities operate their keyboards better but if you hold down certian keys for more than a few seconds, Windows XP will activate these settings. Sounds like your son accidently turned on "FilterKeys" There is a check box on the Keyboard tab of Accessibility Options that turns off FilterKeys. If "Use FilterKeys" is checked, uncheck that box and then click "OK" and see if that helps.

Good Luck!

Nov 13, 2008 | E-Machines eMachines Desktop PC

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My computer wont go past the vista start up screen and after about 5 minutes it shows a little blinking cursor in the top left hand corner


  • First try to disconnect printer, external hard drive and other devices from the system excluding monitor, keyboard and mouse then try to start up the system. if the system can boot to windows Vista that way, just reconnect the devices and restart the system. If it has the same problem, you will need to repair the Windows Vista using recovery tools in windows vista recovery environment.

  • You will need the Windows Vista DVD to access this recovery feature of Vista. Check the Discs that HP has provided and check if you have the Disc for Windows Vista. If you do not have it, you can borrow a Windows Vista DVD (Any versions) from a Friend or co worker. If not, just request the Disc from HP Support.

**Note : You will only need two tools under Windows Vista Recovery Environment, that is Startup Reapir and System Restore.

Starup Repair - This will automatically fix errors on the operating system (If this will not work, proceed to system restore)

System restore - You can revert back the system to an earlier date where is was working properly. (No files will be deleted if you this feature)


The link below is a complete step by step of what you need.

Link - Steps for Startup repair :

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link - Steps for System Restore :

http://www.bleepingcomputer.com/tutorials/tutorial142.html

**Note : If the Links will not work, just copy the whole link and paste it to your web browser's address bar. I Suggest that you print the steps so that you can perform the steps with accuracy.

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I have an hp510 laptop and do not know how to turn off the numeric lock to enble me to use the numbers on the querty keyboard. Can you assist please


yes
If you are using windows XP kindly follow these steps
click start>>All Programmes>>Accessories>>Accessibility>>On-Screen keyboard>>click OK>>A keyboard will appear>Using the mouse press the num lock key on that on screen keyboard and close that keyboard num lock is on now.

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