Question about HP Computers & Internet
If you can get into the bios settings using the keyboard but when it get to the windows logon screen the keyboard stops working then it could be driver issue within windows.
Get hold of a usb keyboard, and plug it in to the laptop with the power off, start the pc, if the usb controllers are enabled in the bios you should be able to use the other keyboard until you work out what the problem is with the laptop keyboard
Posted on Nov 15, 2008
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Posted on Jan 02, 2017
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Sep 07, 2013 | HP EliteBook Computers & Internet
When you use your HP laptop for work or just to surf the Internet, it's very frustrating when the keyboard locks up.
It can also be expensive if you need to hire a professional to fix your keyboard.
Luckily, whether you know what caused the keyboard to lock up or not, often with advanced troubleshooting you can solve this problem yourself.
Power your laptop off completely.
Take the battery out of the laptop. Typically the battery is located underneath the laptop towards the top.
Leave the battery out for 30 seconds.
This will allow the laptop to refresh itself.
Put the battery back into the laptop.
Power your computer on.
Once your computer has rebooted, check to see if the keyboard is working.
Open the "Start" menu on your laptop, if the keyboard is still locked up.
Click on the Control Panel.
Go into the "Accessibility" options.
Open the tab labeled "Keyboard".
Make sure none of the boxes have a check in them.
If the laptop has Microsoft Vista as the operating system, go to the "Ease of Access" option and go to "Change how your keyboard works."
Make sure none of the boxes in that section are checked.
Click the "Save" button.
Exit the Control Panel and begin typing to see if the keyboard is now working.
Hope this helps
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