The fresh food section of my Kenmore Coldspot refrigerator won't get below 50 degrees, while the freezer is colder than normal. Prior to this problem developing, water was dripping down from the freezer and freezing on the bottom of the fresh food section, below the produce bins.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents (Side by Side models only).
The fresh food control should be at the normal setting of 5.
Freezer on Top Models First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.
Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.
Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.
If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.
dont know model, do know temps. The fridges highest temp is 5deg c, preferably between 1 and 4, if freezer goes above minus(-)18deg c your are in danger zone, there should be a regulator control in the fridge, usually on left or right hand side near front(door)
* the "damper control assembly", which is located in the upper left side of the fresh food compartment. This control regulates the amount of cold air originating from the freezer compartment that enters the fresh food compartment.
* there may be an issue with the "fresh food temperature control assembly"
Check the temperature settings in the fresh food compartment (should be located up front). I recommend the "one-half way mark" for both freezer and fresh food compartments.
Find the return air It can't come in if it can't get out. also if you were checking it with the freezer door open you will not feel the air. Just in case i have done that myself. if all air ducts are open and it's getting o I should be 20 in fresh food with the control on 9.
On my GE side by side (model GSS20IEMDWW), a warm fresh food side, as well as iced-over evaporator coils in the freezer, was caused by the temp sensor in the fresh food side sending faulty data to the computer.
The temp in the fresh food side would climb because air could no longer pass over the iced-up coils in the freezer side.
For me, the faulty fresh food side sensor made the computer always thing the fresh food side was too warm, making it constantly run the compressor (thus icing up the coils).
If you do not have a coil icing problem in the freezer, then your fresh food side temp sensor may be telling the computer that the fresh food side is already cold enough.
In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.
It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.
Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.
The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.
Inside the fresh food compartment look for an opening that will allow you to turn the defrost timer clockwise slowly. When you hear it click the refrigerator should go into defrost. If the timer is bad it will need replaced. Let me know. Below is a photo of timer.
Part number 6
Unless specifically made for use in a garage most units won't work properly. The owners manual should say what the temp range for proper operation is (usually 55F is the low range). This is because the refrigerator section doesn't need to be "cooling" to maintain 37F if the temps on the outside are below 55F. These things are made to work in a 70F room and will not work properly if under 55F. Stupid thing thinks it's cold enough so it will never turn on, the refer section will stay cold/cool due to outside temps but since the compressor never runs the freezer will just be the same temp as the refer section (at best). Sorry, but in order for a freezer or refrigerator to work in an unheated space it must have the temp control device controling the freezer section NOT the fresh food section. In other words, that model will not work in a garage unless the temps are above 55F always.