Question about Philips HTS3400/37B System

5 Answers

My player won't read some Dvd's

I have a philips HTS3400 Dvd home theater system and for some reason it has started to give me a problem of it saying no disk on some of my movies when I try to play them.I have watched these movies in it before,Sometimes only days befor.It won't read my cleaning disk at all.Does anybody know a way to fix this or if need be,what dvd rom I can use for replacement parts?

Posted by on

  • 5 more comments 
  • Charles Young Dec 16, 2006

    It works,now Thank you.I was reluctant to try it at first because some Dvd players the laser will get off center when you manualy clean them.Once again though THANK YOU.

  • Anonymous Dec 31, 2007

    same problem same system got mine tore down and trying to clean it out

  • Anonymous Jan 01, 2008

    i have phillips hts3400 and it suddenly not reading disk all disk. screen says (no disk0

  • michaelg22 Feb 08, 2008

    I too have the same issue. My Philips HTS3400 says "No Disc" everytime we try to play a DVD. Can someone explain to me how to go into the unit and clean?

  • solo-lab Aug 05, 2008

    i aiso have been exspirencing the same thing, and i notice that the drive motor is not turning like it should ca i replace it?

  • crimzonthund Mar 15, 2009

    drive motor not spinning and no disc error

  • burger2535 Mar 21, 2009

    make machine won't read anything anymore. It started saying "No Disc" every now and then, now that all it says and I can no longer play movies. I have only used it about 25 times at the most and there is nothing about this problem in your manual under troubleshooting.



5 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 3,130 Answers

You may have to go into the unit and manually clean the lens off. If this does not help, you could have a focus or tracking servo problem or it may need a servo alighnment. Worst case, would be a weak laser assembly. In most cases these days, Im sorry to tell you, even a small servo alighnments not worth the time or money to have done, as it usually cost 3/4 or more of the cost of a new player/recorder. Good Luck PS please do not forget to rate this thread.

Posted on Dec 11, 2006

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Best solution and # 2 worked for me too.  Just took off the cover and cleaned the lens with a dry q tip and everything was back to normal.

Posted on May 24, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Techman's solution to dry clean it worked! I also used a dry cotton swab and it immediately started working again. Thanks!

Posted on Sep 14, 2008

Mine did the same, except it still played CD's and "home burned" DVD's (photo discs, etc...). Tried cleaning, but no good. Once I opened the case I nudged the main laser assembly forward. Let me emphasize 'nudged', be gentle. The assemly slightly slid forward with little resistance. This seemed to do the trick. It realigned and plays fine again! This will probably only work if it still reads some discs, otherwise your option would be replace the unit, yuck!

Posted on Feb 22, 2008

Quick note on this - techman's solution seems to work fine. Thank you. I used a q-tip (ear cleaner) for this. Dry, no solution or water.. Boaz

Posted on Aug 12, 2007

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The dvd player reads the cds but when dvd is inserted it says no disc after few seconds of load

the laser is weak. need to replace. you could also try opening unit and clean lens with alcohol.

Mar 23, 2011 | Philips HTS3400/37B System

1 Answer

When the DVD disk is in the player it says no disk

I suggest you either flip the disk over, clean the disk with rubbing alcohol, push the drawer in after its closed to makes sure it is shut all the way or power off the dvd player for 30 seconds and power on, sometimes it needs to be reset.

Feb 07, 2010 | Philips HTS3400/37B System

1 Answer

Philips hts3400 will not play dvd

first clean the laser lens if this donçt solve the problem change the motor disc spindle because are on bad conditions

Jan 09, 2010 | Philips HTS3400/37B System

1 Answer

Philips HTS3400 door won't open and shut. Says NO DISC

open up the unit and replace the broken drive belt for the dvd tray. us an O ring that you can get at any auto parts store. i replaced mine and it works fine now.

Oct 06, 2009 | Philips HTS3400/37B System

1 Answer

What recordable dvds will play in philips HTS3400??

it might be the programs your using to burn your dvds try using windows dvd maker if you have the operating system vista or convert x to dvd if you have xp that should work

May 30, 2009 | Philips HTS3400/37B System

1 Answer

Need the speaker clips for HTS3400

Hi my name is srinivas i have the speakers for your matching philips home theater
if you are interested iam ready to provide you for lesser price my email id is

May 19, 2009 | Philips HTS3400/37B System

1 Answer

No Disc

Run a dvd cleaner through system, and try again. If that fails, unplug the HTS from the wall outlet for 10-15 seconds, and replug it. If that fails, it will need to be repaired.

-Tha Mp3 Doctor

Feb 08, 2008 | Philips HTS3400/37B System

1 Answer

Reads NO DISC Philips HTS3400 Home system

Run a dvd cleaner through system, and try again. If that fails, unplug the HTS from the wall outlet for 10-15 seconds, and replug it. If that fails, it will need to be repaired.

-Tha Mp3 Doctor

Jan 27, 2008 | Philips HTS3400/37B System

Not finding what you are looking for?
Philips HTS3400/37B System Logo

742 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

Gyula Lacz

Level 3 Expert

484 Answers


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides