Question about HP Officejet Pro L7680 All-In-One Printer

1 Answer

Standard black printing has faded to grey.

What was once a vibrant black standard-mode print now only prints in a faded grey. Meanwhile, the color printing is fine. The black cartridge has 60% of the ink left. I have run print diagnostics and print head cleaning through level 2 with no improvement. HELP!
Thank you.

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  • 2 more comments 
  • Art Nov 20, 2008

    I swapped out the black ink cartridge for a new one, and the printing is still so faded I can't hardly see it. :-(

  • Art Nov 21, 2008

    I emailed HP. I hope their tech rep comes up with a solution, because I love the AIO otherwise...

  • loritag Nov 23, 2008

    i have exactly the same problem.. I would appreciate any solutions anone comes up with.

  • Art Dec 03, 2008

    HP tech support had me replace the remanufactured ink cartridge with a genuine HP Ink Cartridge and also the black/yellow print head (ouch!) and that fixed the problem. It was an expensive lesson. Don't know why -- I was using remanufactured ink cartridges from the same vendor for a year without and problem. Oh well...



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Could just be a faulty cartridge?

My hp printer developed a similar fault, and despite all my attempts to clean, realign, whatever, the problem wasn't solved till I fitted a new ink cartridge. It's worth a try.

Posted on Nov 15, 2008

  • eecom Nov 20, 2008

    Thank you for your feedback ... I'm so sorry this quick fix didn't help you.

    Another thing to try is to disconnect the printer, then examine and clean the carriage and the cartridges, as described on this help page for your product group. There is a diagram about 2/3 down the page.

    If this doesn't help, and no-one at Fixya finds a better solution for you, perhaps it is worth emailing HP directly ......



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