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My Lexmark X6570 shows paper jam I have performed all the normal orfices for paper and it is clear and the check mark will not clear

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I called the Manufacturer and they had me make 5 or 6 different tests and concluded it was a hardware problem. They are replacing the unit.
Thank you for the attempt, but I do not believe you should charge if you can't fix it or have the answer.

Posted on Nov 17, 2008

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1 Answer

Lexmark x6570 paper continues to have feed problems after clearing jam.


Hi, In the following link are some tips and a good document on how to clear and how to check if there is something blocking the way of the paper and how to properly load the paper to avoid paper jams.
http://bit.ly/bdk0WJ

Jan 31, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark X5470 printer displays message "Clear paper jam, then press (check mark). There is no paper jam and it will not print with the message showing. I have cleaned the rollers but it didn't help.


try taking all of the paper out and then just print one sheet.

also make sure that it is new paper, lays flat and that you have fanned it prior to inserting it in the printer.

Jan 08, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark 6500 states I have a paper jam, but I don't.


Hooray for McGuyver techniques, but I just shoved a piece of paper in there so it actually had a jam, pulled it out, and it cleared fine!

Sep 22, 2009 | Lexmark X2550 All-In-One Printer

1 Answer

Message shows 'clear paper jam then press check mark....no paper jammed in printer but it will not reset.


message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.

Sep 17, 2009 | Lexmark X4530 InkJet Printer

2 Answers

How do i clear a paper jam


The Lexmark Printer you are having a very sensitive printer.

Normally this tyoe of Printers are very very slow in Printing job.
Comparing with other laserjet used.

If the Laptop / Printer are under warranrty, the Service engineer
can rectifity the printer jamming.

Solutins :

Make the Printer - Monthly service compulsory.
Use only good quality paper in the Lexmark Printer.
Do not pull the paper through hand, when the print out is coming.

Regards

Jul 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

X6570 paper jam message won't clear even after paper removed


I had the same problem. What i figured out wich said nothing about it in the book was to.
- turn off printer
- Dbl make sure there is no jammed paper
- put at least one sheet in the feeder like normal
-then turn printer back on ,when printer is going through its start up steps it will pull the paper through that you loaded in the printer and should clear the paper jam message.
It took me a day and a half to figure that one out, so some how post a reply if it works for you so i can pat myself on the back.
Thank you -PURNRG

Jul 03, 2009 | Lexmark X6570 InkJet Printer

2 Answers

Clear paper jam but there isn't one!


Try lifting the main cover as if to access the ink cartridges. Make sure that a) the printer is switched on, and b) the ink cartridge carrier is out of the way. Right in the middle of the bay looking down onto it, you'll see a small black plastic peg not much bigger than the end of a ballpoint pen situated over a silver coloured roller. Use a small implement to push the black peg downwards. No force is necessary to do this, so if it won't push easily don't force it. Once pressed down, the printer should operate normally. I believe the small peg is a mechanical device to inform the printer that there is paper in the tray, when of course there isn't. Try it out. Let me know if it works. As I spent ages trying to fix mine and it worked for me.

Jun 18, 2009 | Lexmark X6570 InkJet Printer

1 Answer

Error message on Lexmark x5470


hi there: we have the same printer and we had the same paper jam problem to correct: this we opened it up as normal and than got a flashlight and looked real closley at it and there was a verry small piece of paper in the side of it folded and caught in it we took a pair of tweezers and removed it and the paperjam was cleared try that ok the smallest piece will give you this error and wont continue untill it is cleared
best of luck mike

Feb 09, 2009 | Lexmark X2500 All-In-One Printer

4 Answers

Paper jam


There is an end of form sensor in the paper path that is likely stuck or the rollers cannot turn due to some other Jam. The machine will throw that message if those two mechanisms cannot function. Look for debris in the printer - give it a good shake.

Sep 22, 2008 | Lexmark X6570 InkJet Printer

1 Answer

Cannot get the scan to work on my lexmark 6570 printer


Have you had a recent paper jam or other issue?

Feb 13, 2008 | Lexmark X6570 InkJet Printer

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