I was cleaning my print heads and went to go change the cart. thenthe holder won't move to the position at all it moves all the way down the left, the status monitor comes up says,''Parts inside your printer are at the end of their service life. See your printer documentation.'' so i go on line then i find the SSC service utilty v4.30 try all them options i get ''This function isn't supported in state'' I saw some sites suggesting i clean the ink pa. Where is the ink pad? i can't even get to my ink cart. the thing will move if i turn on or off but won't stay where needed, goes all the way to the end. in main window on ssc service utility under ''installed printers'' i have teh Epson stylus cx4600 '' then in the printer model the ''epson stylus cx4600 is there, then under neath i have the start utility at windows start and enable independant monitor checked unchecked is the disable epson status agent. this is horrible i don't kniw what to do my printer was working fine 3 hours ago then i started to clean teh heads and nozzles then went to change cart. then now all this . the lights are flasshing on printer green power,print index sheet, print all, copy is a green blinking E all is except a red still on ''error and ink drop button. i know my ink is out i have black left a little in there but i can't change, can't get to it. PLEASE HELP ME PLEASE PLEASE if this helps the serial number is FYG004567
I may have tripped across a solution to the ink carrier that doesn't want to behave.
I turned the printer off. Then, while holding down the Ink button, I also pressed and held the On button- and kept holding them. Somewhere in documentation I read that this would kick off some process, but I didn't remember what. It didn't turn on right away, but after 4 or 5 seconds of holding the buttons down, started up, went through some motions, and lo and behold, it landed on the spot showing me my cyan cartridge was out. Pressed it again, and it went to the cartridge change position.
I had to think about it, because I was now faced with breaking open a cartridge package worth $35 that could go towards the price of a new printer, and the printer still may not work, but I went boldly forward and it seems to be working fine.
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Find the NX110 in the printers section of the control panel. Then right click your printer and choose "Printing Preferences" then the "Maintenance" tab. In there you will see a button for 'Replace ink cartrige'. Select that and it will take you through it step by step and even move the print heads to the correct position so you can change the ink.
Usually the simple way to clean old ink from heads is to get a container of alcohol from the drug store and either using a Q-tip or paper towel soaked - wipe the print surface of the head to remove the old ink, then run the head clean utility once after. If you cannot reach the head surface, move the print head to change ink position, unplug the printer and fold and lay the paper towel soaked in alcohol under the head and manually move the head back and forth by hand to clean it. You may need several sheets of towel and alcohol to do this. Fold the paper thick enough so it will touch the head surface to clean.
The ink cartridges are all separate so you press the cancel button
(with no jobs pending) to bring the cartridge holder in to the right
place open the holder remove the cartridge and then replace it, let the
printer purge the cartridge then your good to go
Click on Epson, then Monitor status then Properties then replacement. A page will come up saying To get carriage into position click O.K. on this page. When you do that the carriage moves into position and you can take out the old cartridges and replace them
To force a Cartridge change press and hold down the Paper feed (load eject) button for over 5 seconds and the cartridges will move into a change position. Please note: if the cartridges move to a position where only the Black cartridge can be changed pressing the Paper feed button once will move the head so that the colour can be changed.
Before changing the carts it is recommended that you run the head cleaning utility.
When you have poor print quality and have tried the head cleaning utility it is recommended that you replace the cartridges. Ift the red lights aren't on to indicate the ink is out you need to force the cartridges into a change position. To do this press and hold down the paper feed button (load eject) for over 5 seconds and the cartridges will move into a change position. Please note: if the cartridges move to a position where only the Black cartridge can be changed pressing the Paper feed button once will move the head so that the colour can be changed.
You have to run a head cleaning cycle:
Follow these steps to clean the print head:
Make sure the Stylus CX is on and the ink light is off.
Hold down the ink button for 3 seconds until the On light starts flashing. The Stylus CX runs a head cleaning cycle and the On light flashes.
Never turn off the Stylus CX while head cleaning is in progress. You may damage it.
When the On light stops flashing, turn off the Stylus CX.
Load letter-size paper in the sheet feeder.
Press the ink and On buttons together and hold them down for about 3 seconds. The Stylus CX turns on and prints a test pattern, which includes a nozzle check. Shown below are some examples of what the nozzle check may look like:
Nozzle check pattern with no gaps
Nozzle check pattern with gaps
Examine the nozzle check. If it does not look like the nozzle check pattern with no gaps as shown above, repeat steps 2 through 6.
If you don't see any improvement after cleaning the print head three times, turn off the Stylus CX and wait overnight. This lets any dried ink soften. Then try cleaning the print head again.
If you do not use your Stylus CX often, it is a good idea to print a few pages at least once a month to maintain good print quality.
Ink carts being not recognized and you say its a brand new printer?
Heres what you may want to try.
1. Turn off the printer and disconnect the usb cable from the printer
2. Press and release the ink button once you see a solid green light and solid red ink light
3. Open up the printer cover and check out where is the ink cart holder positioned
4. It should stop in the middle part of the printer, you should see an arrow or a ink out marker (ink icon with a / with it( indicating which ink cart is out or not recognized or expended. (This is a usual process on all the epson stylus photo series I had)
5. Press and release the ink button again, it should stop to the next ink cart which you are having a problem and if it doesnt then your ready to reclamp the ink carts.
Just follow your manual usually theres an on screen instructions how to manually replace or reseat the ink cartridges. If the issue persist, you may want to contact epson, ask for a warranty procedure or what you can do next for this. (Either a bad set of ink cart or a bad print head) Good luck!