Question about Boston Acoustics TVee Model Two TV Speakers

3 Answers

Not enough IR range to use remote

My remote does not work at more than five feet distance from the TVEE by Boston Acoustics.  Is there a fix for this problem?

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  • araknd Dec 25, 2008

    Same problem with a brand new out of the box unit. This is unacceptable.

  • Ckent4000 Dec 25, 2008

    Same problem remote only works if within 4ft of TVee. It's going back if problem can not be corrected soon.

  • bmonie Jan 03, 2009

    I tried Nytevizion's suggestion, above, and it's miraculous!  Now I love my TVee soundbar!  It works from as much as 25 feet away!  Awesome.  Thank you so much for a great fix!

  • twozrnot2 Jan 27, 2009

    Is it difficult to remove the cloth cover and how did you pry the IR filter off? Do not want to ruin the unit. Thanks.

  • twozrnot2 Jan 27, 2009

    Had to pull the unit down and found out the cover removes easily. Removed the IR Filter and the remote works fine from anywhere in the room. Excellent Solution!!!

  • Anonymous Apr 24, 2009

    is it possible to put the grill back or does it stay off?

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Get yourself a very thin and small screwdriver. The type that comes in the eyeglass repair kits. Remove the cloth/plastic grill from the front of the sound bar. Locate the IR sensor in the center of the bar. Pry the dark red filter off the IR sensor and leave it off.

Problem solved, greatly increases range. I have read that there is a clear replacement cover you can buy but whats the point?

Posted on Jan 02, 2009

  • shineoncrazy Dec 13, 2010

    Awesome tip, I have been on the phone with Boston Acoustics arguing for replacement/substitution of my out of stock soundbar. Then I found this and problem fixed in 5 minutes. Interesting that this was first posted two years ago and they are still selling the product with this range limiting 'filter'. Also interesting that the supervisors at BA told me that this was not a known problem.

  • Valgrom Jul 23, 2012

    I guess this solution must be for anything other than a model 30 because I have a Tvee Model 30 and when I tried to do this I noticed that the "filter cover" of the IR sensor is recessed into the unit. In other words there are no "edges" on which to put anything in to pry the cover off. I can't take a close enough picture to show this, but if you look at the sensor on any model 30 you'll know what I mean. Any other suggestions?

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I can't get my soundbar to sync with my samsung tv remote. When I tried to pair the mute button it didn't work. The mute on my remote control now increases the volume!

Posted on Mar 11, 2011

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I was about to pack the unit up return it when I found the suggestion to pry the IR sensor cover off with a tiny screw driver. This sounds damaging, but it wasn't. There is a little bit of glue around the perimeter, but I applied some consistent light pressure and it popped off. I am now sitting comfortably 15' away on my reclining leather couch.

Posted on Dec 28, 2009

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