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Dryer is on & but drum won't turn

We replaced the starter switch & the door switch, now the dryer turns on, but the drum won't turn

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  • grushing Nov 15, 2008

    one other thing - the drum won't turn at first unless we give it a shove, so i don't think it is a broken belt because it will turn once we start it rolling (with the top off), but we can't do that once it is put back together & the door is closed. any other suggestions?

  • grushing Nov 15, 2008

    the belt looks like it is ok.

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2 Answers

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  • Master
  • 903 Answers

Have you checked that the belt is intact?

Posted on Nov 15, 2008

  • Debs
    Debs Nov 15, 2008





    It could be the motor then
    I got this information for you from

    http://www.repairclinic.com/0088_8_1.asp...

    Motor

    If the dryer motor only hums when you press the Start button, the motor may be burned out. Here's how to test the dryer motor:



    • Remove the belt.


    • Check for obstructions in the blower fan housing.


    • Manually rotate the shaft of the motor.


    If the motor is very stiff, or impossible to rotate manually, and the blower fan housing is clear, you need to replace the motor.

    If the motor rotates freely, run the motor momentarily with the belt removed and the blower in place. If the motor runs fine with the belt removed, there may be a problem with the idler pulley or the clothes drum. Try to rotate the drum by hand. If it is very difficult to move, correct any problem with the rollers or pulley, and then reassemble the dryer and try it again.

    If the motor hums but doesn't rotate on its own even with the belt removed--yet you can turn it freely by hand--you usually need to replace the motor or the motor start capacitor.

    I hope this helps

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  • Dryers Master
  • 2,651 Answers

Either the belt has broken or slipped off the tension pulley

Posted on Nov 15, 2008

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Timer The timer is normally not at fault when the dryer won't start. In many situations where timers are replaced they end up being returned. First, check all of the more common components in this troubleshooting guide before replacing the timer. If the dryer won't start, the cause is much more likely to be a thermal fuse or switch. The timer can not be tested, it must be replaced if it is defective.
Main Control Board The main control board is normally not at fault when the dryer won't start. First, check all of the other components in this troubleshooting guide before replacing the main control board. The main control board can not be tested and must be replaced if it is defective. If there are obvious signs of burning or a shorted out component on the board, it should be replaced.

Belt Switch If the dryer won't start, there might be a belt switch that has failed. This is not a common problem and most dryers do not have this switch. If the dryer has a belt switch, the switch shuts off power to the entire dryer if the belt breaks. It is possible that this switch has failed, even if the belt is not broken. It can be checked with an ohm meter or continuity checker. If the dryer works at all, even if all it does is hum, this is not the problem.

Incoming Power Problem If the dryer won't start, check to certain there is electricity to the dryer. For a gas dryer, unplug the dryer from the wall and plug something else into the outlet to see if it's working. For an electric dryer, check the home circuit breaker or fuses. If they are working, check the outlet where the dryer plugs in with a volt meter. There should be between 208 and 240 volts. If there is power to the dryer, check the more common items in this troubleshooting guide.

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Drive Motor The dryer drive motor turns the drum and the blower wheel to exhaust the air. If the dryer won't start the motor might be defective. Before replacing the motor, check the thermal fuse, start switch and door switch because all three are more likely the cause. If the dryer won't start and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. The dryer motor can't be tested easily. If the more common components have been checked and it seems the motor itself is defective, it will need to be replaced. It is not serviceable.

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9_29_2012_12_57_07_pm.gif

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Thermal Fuse The thermal fuse helps to prevent a dryer fire by shutting off power to the dryer if it overheats. If the dryer won't start check this fuse first. Test the thermal fuse with an ohm meter or continuity checker. This is the most common part to fail when the dryer won't start. Once the thermal fuse has blown, it has to be replaced. It can not be reset.

Start Switch The start switch is on the dryer control panel. Depending on the model, either press a button or turn a dial to start the dryer. If the start switch fails the dryer won't start or make any noise. Test the switch with an ohm meter or continuity checker. If the dryer hums when the start switch is activated, or if the motor runs only while activating the start switch, the motor might be defective or something might be binding the drum preventing it from turning freely. If the dryer start switch does not have continuity when it is activated, it will need to be replaced.
Door Switch The door switch is located near the dryer door and is activated when the door is closed. If the door switch fails, the dryer won't start at all. Many types of door switch will make an audible click when they are activated. If the door switch makes a clicking sound when activated it is probably not defective. If it doesn't make a click, it can be checked with an ohm meter or continuity checker. The door switch is relatively easy to replace and is usually not very expensive.

Drive Motor The dryer drive motor turns the drum and the blower wheel to exhaust the air. If the dryer won't start the motor might be defective. Before replacing the motor, check the thermal fuse, start switch and door switch because all three are more likely the cause. If the dryer won't start and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. The dryer motor can't be tested easily. If the more common components have been checked and it seems the motor itself is defective, it will need to be replaced. It is not serviceable.

Drive Belt On most dryers, if the drive belt breaks the motor can still be heard and it will still be blowing air out the exhaust tube, but the drum will not spin. However, in some dryers when the drive belt breaks the tension pulley arm trips a switch which shuts off power to the entire dryer. If the dryer won't start, check to see if the belt is broken. If it is, replace the belt and the dryer should be fine. If the belt is not broken, check the other components that can fail when the dryer won't start.

Thermal Cut Out Fuse Kit Most dryers have several temperature control devices such as a thermal fuse, thermal cut out, high limit fuse or high limit thermostat. Some manufacturers sell the thermal fuse and thermal cut out in a kit. These kits normally solve no-heat problems rather than when the dryer won't start. However, in some models, this kit will solve both problems. Even though this is not the most common part to fail if the dryer won't start, both can be checked using an ohm meter or continuity checker. If they have continuity they are good. If not, they should be replaced.
Incoming Power Problem If the dryer won't start, check to certain there is electricity to the dryer. For a gas dryer, unplug the dryer from the wall and plug something else into the outlet to see if it's working. For an electric dryer, check the home circuit breaker or fuses. If they are working, check the outlet where the dryer plugs in with a volt meter. There should be between 208 and 240 volts. If there is power to the dryer, check the more common items in this troubleshooting guide.
Belt Switch If the dryer won't start, there might be a belt switch that has failed. This is not a common problem and most dryers do not have this switch. If the dryer has a belt switch, the switch shuts off power to the entire dryer if the belt breaks. It is possible that this switch has failed, even if the belt is not broken. It can be checked with an ohm meter or continuity checker. If the dryer works at all, even if all it does is hum, this is not the problem.

Main Control Board The main control board is normally not at fault when the dryer won't start. First, check all of the other components in this troubleshooting guide before replacing the main control board. The main control board can not be tested and must be replaced if it is defective. If there are obvious signs of burning or a shorted out component on the board, it should be replaced.

Timer The timer is normally not at fault when the dryer won't start. In many situations where timers are replaced they end up being returned. First, check all of the more common components in this troubleshooting guide before replacing the timer. If the dryer won't start, the cause is much more likely to be a thermal fuse or switch. The timer can not be tested, it must be replaced if it is defective.

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Timer The timer is normally not at fault when the dryer won't start. In many situations where timers are replaced they end up being returned. First, check all of the more common components in this troubleshooting guide before replacing the timer. If the dryer won't start, the cause is much more likely to be a thermal fuse or switch. The timer can not be tested, it must be replaced if it is defective.

Main Control Board The main control board is normally not at fault when the dryer won't start. First, check all of the other components in this troubleshooting guide before replacing the main control board. The main control board can not be tested and must be replaced if it is defective. If there are obvious signs of burning or a shorted out component on the board, it should be replaced.

Belt Switch If the dryer won't start, there might be a belt switch that has failed. This is not a common problem and most dryers do not have this switch. If the dryer has a belt switch, the switch shuts off power to the entire dryer if the belt breaks. It is possible that this switch has failed, even if the belt is not broken. It can be checked with an ohm meter or continuity checker. If the dryer works at all, even if all it does is hum, this is not the problem.

Incoming Power Problem If the dryer won't start, check to certain there is electricity to the dryer. For a gas dryer, unplug the dryer from the wall and plug something else into the outlet to see if it's working. For an electric dryer, check the home circuit breaker or fuses. If they are working, check the outlet where the dryer plugs in with a volt meter. There should be between 208 and 240 volts. If there is power to the dryer, check the more common items in this troubleshooting guide.

Thermal Cut Out Fuse Kit Most dryers have several temperature control devices such as a thermal fuse, thermal cut out, high limit fuse or high limit thermostat. Some manufacturers sell the thermal fuse and thermal cut out in a kit. These kits normally solve no-heat problems rather than when the dryer won't start. However, in some models, this kit will solve both problems. Even though this is not the most common part to fail if the dryer won't start, both can be checked using an ohm meter or continuity checker. If they have continuity they are good. If not, they should be replaced.

Drive Belt On most dryers, if the drive belt breaks the motor can still be heard and it will still be blowing air out the exhaust tube, but the drum will not spin. However, in some dryers when the drive belt breaks the tension pulley arm trips a switch which shuts off power to the entire dryer. If the dryer won't start, check to see if the belt is broken. If it is, replace the belt and the dryer should be fine. If the belt is not broken, check the other components that can fail when the dryer won't start.

Drive Motor The dryer drive motor turns the drum and the blower wheel to exhaust the air. If the dryer won't start the motor might be defective. Before replacing the motor, check the thermal fuse, start switch and door switch because all three are more likely the cause. If the dryer won't start and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. The dryer motor can't be tested easily. If the more common components have been checked and it seems the motor itself is defective, it will need to be replaced. It is not serviceable.

Door Switch The door switch is located near the dryer door and is activated when the door is closed. If the door switch fails, the dryer won't start at all. Many types of door switch will make an audible click when they are activated. If the door switch makes a clicking sound when activated it is probably not defective. If it doesn't make a click, it can be checked with an ohm meter or continuity checker. The door switch is relatively easy to replace and is usually not very expensive.

Start Switch The start switch is on the dryer control panel. Depending on the model, either press a button or turn a dial to start the dryer. If the start switch fails the dryer won't start or make any noise. Test the switch with an ohm meter or continuity checker. If the dryer hums when the start switch is activated, or if the motor runs only while activating the start switch, the motor might be defective or something might be binding the drum preventing it from turning freely. If the dryer start switch does not have continuity when it is activated, it will need to be replaced.

Thermal Fuse The thermal fuse helps to prevent a dryer fire by shutting off power to the dryer if it overheats. If the dryer won't start check this fuse first. Test the thermal fuse with an ohm meter or continuity checker. This is the most common part to fail when the dryer won't start. Once the thermal fuse has blown, it has to be replaced. It can not be reset.
9_29_2012_1_07_19_pm.gif

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Dryer door open signal


Try this. Set the timer. Open the door, press and hold the light switch. Rotate the drum by hand then while still holding the light switch turn on the dryer. If it starts then clos the door while removing your finger quickly. If this problem persists it could be the starter on your motor.

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My dryer makes a buzzing noise when i try to turn it on, but it won't turn on at all. What could the issue be?


The motors centrifugal switch may be stuck. Try having someone start it while pressing in the door switch while you rotate the drum with your hand by grabbing one of the drum vanes. I don't know which direction your drum rotates. Try both. This may start the drum turning on its own and resetting the switch.

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Dyer will not turn on. Can hole the starter button in and dryer will run. remove and the dryer will stop running. When holding the start button the dryer does not heat. Any Idea's as to what may be...


broken belt or broken broken belt switch most likely. Open the door. Hold in the door switch and push the start button. Does the drum turn? If it does turn then the broken belt micro switch is where I would look first. If the drum don't turn of course I would replace the broken belt.
The only Kenmore dryer that has a broken belt switch is the 4 wheel drive model. Here is a video which shows how to get into this dryer and replace the belt:

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Dryer drum will not turn


The dryer will not start with a broken door switch. Replace the door switch if found defective.

Most dryers have a door switch actuator lever - when you close a dryer door, it presses against the lever, which actuates the door switch. If the lever is broken, the switch will not activate and the dryer will not start. Replace the lever, if broken.

Note: Door switch actuator lever usually comes with the door switch assembly and it is recommended to get the whole assembly since there is almost no price difference between the door switch assembly and just the lever. Check your model for more details.


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